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July 2024 by sekar dave
it took me 30 min to pick up medicine and only one car was ahead of me. That took me 30 min. Behind me cars piled up
Very bad service
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May 2024 by nadawne bruton
DORTHY HAVE HORRIBLE CUSTOMER SERVICE ALONG WITH HER MANAGER COURTNEY!! I WAITED IN LINE FOR PHOTOS JUST TO BE TOLD I NEED TO WAIT 1 HOUR FOR 4 4x6 PHOTOS. WHEN I ALREADY RECEIVED A NOTIFICATION THAT IT WAS READY.
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April 2024 by Aloo Papa
One of the worst experiences ever. They charged us more for a product that was on sale. We realized it a little later since we only received a digital receipt and went back to get it corrected. They goofed up again on the difference that they should return. We requested them to correct that again and they made a big deal out of it. They asked us if we entered the phone number again and again which was unnecessary since we wouldn’t have received a digital receipt in the first place had we not entered it. They said they can’t do it over and over again to which one of us pointed that it was their mistake in the first place and they wanted that person to be out of the store for them to help us fix this issue. Not treating customers well is one thing but not treating them well when you messed up is another thing altogether. Disgusting!
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March 2024 by Jennifer Miller
I don't know why there's so much hate on the pharmacy or the store. Staff members across the board are great and helpful! I've never had issues with any part of the store and I'm actually on the phone with pharmacy right now getting a partial refill because they don't have enough in stock, but that's okay because they'll get the rest later and I really only needed a weeks worth for a trip tomorrow. Very helpful!
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February 2024 by Animesh D
Nice experience in store pick up - never tried the pharmacy at this location. The items were is stock when ordered online and pick up was ready within few hours. The store associate was courteous and fast in check out. The store was clean and they have ample parking outside. The pharmacy section is operational and provides the drugs on time.
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February 2024 by Sarah Duncan
The pharmacy team at the Walgreens on the corner of Eldorado Pkwy and FM 423 is without a doubt THE BEST PHARMACY TEAM in the Little Elm/ Frisco area!!! I can’t thank you enough for your the support, time, and care your team provided me. Thank you!!!
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February 2024 by Gbzy Gil
Heights of incompetence!1. Called and asked if my prescription is ready for pickup and idiot who answered the phone says she doesn’t see my prescription yet and it takes time. I said ok I’ll wait and call back later.2. I said can u check if you have the medication in stock(tamiflu). She says sure let me connect you to fulfillment . New lady says yeah your prescription is ready for pickup.You’re a freaking pharmacy. Don’t give out incorrect info to your customers.Never again going to this Walgreens.
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January 2024 by Bryan Yoz
Good experience for shopping in the location. It’s the review for the store, not for the pharmacy. The crew members were friendly and greeted me when I walked into the store.The facility looked new, clean and bright. The interior space was quite big to walk in the store, compared to the other locations. The restroom was new and very clean too.
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December 2023 by Paul Ronson
What's slower than a snail?Walgreens pharmacy.What's slower than Walgreens pharmacy?Walgreens pharmacy at little elm.
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December 2023 by Michelle
Pharmacy is unorganized. Will find a new location soon.
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December 2023 by Luke Gervais
Pharmacy is absolutely trash. They give you the run around for no reason to get anything done.
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December 2023 by Gianna Campbell
Compared to my CVS experience across the street, this was an absolute 180. Staff that was working the floor were all so helpful. They didn't hesitate to ask if we needed help and we literally just walked in. They were also very personable. I wish I took notice of their name so I can shout them out for making our shopping experience a great one. They either walked us to the location of our items or followed up to make sure we found it. We went to the store on 11/27/23 around 11am to 12pm for reference of the staff working.
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November 2023 by Soms
They never called me to inform me that my prescription is ready for pickup. I missed a day of taking medicine due to the lack of communication.
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October 2023 by Mo Sherwani
Worst service ever from the pharmacy
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October 2023 by AJ Jenkins
Jocelyn in the pharmacy department was so nice and kind and very knowledgeable. Speaking with her make my day a little bit better thank you very much for being so kind.
