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March 2025 by Derek Frankeberger
Transmission blow over ten days ago, asked Alex for a Vehicle and he said can do. Made a appointment on friday, had to rent a car $100. and he was a no show. Had to call Sunday and ask if everything was still ok and he said he didn't want to help anymore.
I had a week to look for a car but instead he just lead me on.
Find another car dealer.
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March 2025 by Mario P.
Was looking for a used vehicle and Alex the owner reached out to me after I requested info on a 2018 Chevrolet Colorado! I went in test drove the truck and it was exactly what I was looking for ! Long story short I've had the Beautiful truck for a month and I love it thank you Alex and Gilbert for all your help!
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January 2025 by Jonathon Nguyen
Very quick and simple transaction, gotten myself a 18 F150 in less than a few hours!
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January 2025 by Queen Rojas
I have a text where the manager agreed to do an oil change and detailing of the car since they were very much needed at the time of sell, once I got my plates I was blocked from calling him, text him a few times about it but he never answered I guess it was my fault for trusting a foul sales person. Be careful don’t let them take advantage
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November 2024 by Rob Ardell
This place is terrible from a customer service standpoint. Communication is key in any negotiation and these people just don’t respond in a timely manner. Simple questions via text do not get an answer for 12-24 hours. I’m helping my brother buy a car and he found a vehicle on car gurus he liked. It ended up being offered from this dealership. I was going to take him up to the dealership today so he could test drive the vehicle and close on it. Nobody gets back to him and when they do he’ll get texts from a different number having no clue who he is. He answers their texts and then they ghost him. You almost get the feeling that it’s a “scam”.
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October 2024 by Juwane Brown
Flew here from another state to purchase a land cruiser but before that had asked for photos. The photos and video I got were shaky at best. I brought up that I was interested and had the exact cash hey wanted even offered over asking for the vehicle however Alex the on site manager wouldn't answer his phone as he had a customer there for the same vehicle.
It took me reaching out to the actual owner to get Alex to take a photo that wasn't grainy and was visible. I purchased the vehicle and drove back to my state only to find out it has carpet bugs which bit me and are everywhere, upon calling Alex to let him know he said that I come off as "very special" and he's sure he's not the only one to say it and "we don't live in there cars how would we know"
Overall I would never recommend this dealership unless you have no other choice, I went here because it was the least expensive land cruiser with no rust and I can tell I paid in other ways such as being ignored, verbally abused and lied to by Alex.
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May 2024 by Smith Brothers Remodeling
My wife and I purchased a 2015 terrain. Car drives great yet has some very minor issues that they said they would repair...we have allowed 2 weeks to go by we are calling today to schedule with them...this rating is subject to change depending on promised service after purchase that was made. Stay tune...so far all services provided has been excellent!
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March 2024 by Francisco Villarreal
Best experience I’ve had when buying a vehicle, Alex went above and beyond helping me get the truck I wanted for the best price! I am forever grateful with Fenix Auto Sales? Thank you Alex and team for all you did to help me get the truck I wanted!!
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March 2024 by angelica garcia
I got a 2010 Silverado. I had it a week and the starter went out without hesitation they said take it back. They messaged me that the mechanic found another problem and fixed that as well. They’re awesome! Grateful for their honesty. Thanks guys!
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March 2024 by Nichole De Luca
I bought a 2012 prius a couple days ago. During the process I pointed out that the seal around the windshield was missing.Jesse advised me to reach out if there were any issues.Well, yesterday while driving it sounded like I was driving in a tornado.I reached out today when I got a repair cost estimate.Alex (owner) didn't hesitate at all to make it right.If you're looking for an affordable car from a local dealership that will treat you right, go see Jesse or Alex!Thank you, guys!!! You're awesome!
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March 2024 by Roel Rogerio Jr
The owner posted a truck online for $2284. When I went in to inquire about it. Owner said he was not going to honor the price even though there responding email said the offer was good till 3/10/24. Do not come here they operate in bad faith.Update: In response to the owners comments. I did ask one of your associates what was wrong with the vehicle. Your response was it doesn't work. A separate associate had to interject saying, They fixed it, it runs fine now, but another associate of yours father was going to come buy the truck. That's when the original associate had to show you my phone asking why it was listed so low. It was then you explained that it was your first time using this website and that it was done in error. The confused look was first you tell me the car doesn't work, then your associate tells me it does but it's spoken for, then your telling me it's a pricing error. I just wanted to know what was wrong with it and if you were going to honor the price. Dealerships and individual sellers list low offer cars, regardless of year or model for different reasons. Just cause they aren't willing to put the time or money to get the vehicle running again, doenst mean I'm not.ReUpdate: I went in looking to buy a broken $2000 truck "Take advantage of honest people " your in the car industry. Where everyday customers are told there trade ins are worth a few thousand dollars only for those same vehicles to be listed at "fair market value." "Take advantage of honest people" you were going to turn a profit when you wanted to list the car for $12284. You have it listed now for $19999 that's an ADDITIONAL %63 percent increase. You think your reputation is worth more. You can always be a man of your word, own your mistake, and honor the price. Maybe next time you will actually do your homework before using an online tool you dont understand. Unfortunately for you, your mistake cost you a bad review. Rather then arguing with me you can just own that mistake.
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March 2024 by Heavyn Sanchez
Was looking for a vehicle for my kids on Offer-up. Find a truck went to this car lot and the gentlemen in this establishment were impeccably very nice, professional, and very informative. We were in an out in less than 2 hours. So impressed we went back to my a second vehicle!
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March 2024 by Perez Kross
Had such a great experience here getting my new jeep greatly recommend
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February 2024 by Jessica Jimenez
I was looking for a pre owned vehicle with low mileage and had my type of interest in mind. I was placed in the perfect car. It looked brand new being a used car and Alex was very knowledgeable about the vehicles there, very kind and knew just what I wanted based on my interests. I walked out happy and appreciate the great customer service. This is the second car I bought from Fenix Auto sales and will continue to keep buying from here
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February 2024 by Garner Thompson
They team is great get what they need to get done and a timely manner!!
