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November 2023 by Priyanka
- lived here 2022-2023- dog poop everywhere. You’ll probably step in it at some point. Dog park is large and nice though.- maintenance team is good BUT when I moved out before my lease was up, was called about neighbors downstairs having water coming in through their ceiling and they called me asking if I had any water running. I said no and asked them to give me an update since I live 20 miles away..never heard back even when I called back for an update so I had to drive over to make sure the apartment was ok- every time it rains, trash would flow out of the gutters into the grass - the smell was awful.- car wash and dog bath area was nice- lots of roaches outside, thankfully none inside- lots of aggressive dogs in this complex- thin walls, heard our neighbors fight a lot- kitchen too small- bathroom light and exhaust are the same switch. Extremely loud exhaust. Good luck not waking anyone up if you have to use the bathroom in the middle of the night- we paid $300 to have the professionals THEY hire to clean our apartment when we moved out. Then, they took >30 days to return our deposit and still cut money from our deposit. For what?? We paid $300 to clean the place with people YOU hired. Plus, it is illegal for you to reduce our deposit without writing before 30 days is up. Getting a lawyer didn’t make financial sense but this is how apartment companies get away with stealing your money2 stars is for maintenance team and relatively quiet area. Otherwise, the move out process made it so that I would never recommend or come back to this place
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November 2023 by M R
The manager, Bambi, and the staff greatly care for the residents. Safety is a priority, and the customer service is absolutely phenomenal. Crime is very minimal here. The truth is there is no apartment complex in America. That does not have some crime. Gated or not. What I can say is there are no violent crimes that happen here. No Street thugs or shady folks walking around. Cars have been broken into, but it's few far and in between. If you own a Kia or Hyundai, it's not a matter of if, more like when. Don't be upset at the apartment complex; be mad at the poor security your car manufacturer provided. I have kids, and I highly recommend living here.
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November 2023 by Roderick Chambers
It's hard to express just how bad this apartment complex is. Over the weekend of November 3rd to 5th, six vehicles were vandalized and damaged due to petty theft. Despite being a so-called gated community, the property managers did nothing to prevent these crimes, showing a lack of concern for residents' safety. Instead, they focused more on holiday decorations than security measures. The customer service is absolutely poor, and the property managers seem to be slum lords. To make matters worse, the visitors' gate was broken and left open, contributing to the negligence shown by the management. Despite the damage to vehicles, there has been no compensation, updated security, or repaired gate. It's a complete disaster.Springs at Live Oak - IMPORTANT NOTICEFrom: Bambi Sullivan (Property Staff)Date: November 6, 2023, 9:48 amSubject: IMPORTANT NOTICEHello Residents,Please Be Aware- Due to Tik Tok Trend Kia & Hyundai vehicles are being targeted and broken into worldwide. Over the weekend 6 vehicles (all Kia / Hyundai) were broken into on property, back passenger window busted and steering column. Live Oak PD and our Courtesy Officer Redd are looking at all possible Ring cameras to identify suspects. Our team wants you to be aware and if you own a Kia or Hyundai, police advise to purchase a Steering Wheel Lock. Please let us know if you have any questions or concerns, as our team is always here for you.Thank you,-Your Springs TeamTo reply to this message, follow this link
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October 2023 by Megan Jones
I had a wonderful experience living in this apartment complex. The staff (I spoke to Bambi & Yara the most) are incredibly helpful and friendly, and they always go the extra mile to make sure you are comfortable. The amenities are fantastic, from the pool and fitness center to the well-maintained grounds. Maintenance (especially Matthew) was super helpful, friendly, & quick. I highly recommend this complex to anyone looking for a fantastic living experience.
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October 2023 by Ahmad Morris
Just moved into these apartments and I'm more than certain that I've made a great move. The environment is very nice and peaceful. The fitness center stays clean/fresh and the pool upkeep is impressively clean all year round. The management is great and the maintenance men are attentive and prompt. I have to highlight a maintenance man by the name of Marcus LaRocca. Very helpful, knowledgeable and an overall awesome guy. I've never seen a maintenance man take their job as serious as he does...with pride and goes above and beyond. Highly recommend these apartments to anyone looking in the area
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October 2023 by Stephanie Mancina
My husband and I loved living here. The front staff is very friendly and helpful. The grounds are always kept clean. Maintenance is quick to respond and fix anything. Definitely the best apartment complex I’ve ever lived in. I highly recommend it!
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October 2023 by K Pease
The complex is absolutely amazing, out of all the apartments I had to go to this one is by far the most amazing. Staff is outstanding and maintenance staff Matt and Chris are phenomenal. As I said I had bad experiences but the staff here changed that.I do recommend if you’re looking for a good community and staff, this is the location to be.
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October 2023 by Chloe Stary
Just recently move in and loving this community. The front office ladies Bambi, Madison, and Yara really are amazing people and care for the residents! The maintenance staff are super quick and have gone above and beyond to help our move in process go smoothly too!
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August 2023 by Paul Thome
I am happy with my experience at the Springs at Live Oak. The management team and maintenance staff work hard to create a comfortable community.
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August 2023 by C Goal
I have lived here going on 6 years. I love my apartment and the maintenance staff is the best. Bambi is great. The issue I have now is the parking. I live across from the visitors parking. So many times if you come in after 6 I can't park in front of my apartmentTheirs too many vehicles that live here but don't have stickers that their residents. Too many guests that are here all the time so parking is a nightmare. I wish the guest parking was more limited and some of it would get labeled residents only.
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July 2023 by Thea Twiss
I'm currently in the market for a new place and found that my tour of the Springs at Live Oak has ended up occupying my mind, rent free, ever since. I can't think of a cleaner, better maintained community. The maintenance team is the most professional and friendly in the field, especially the one really cute maintenance tech, Marcus, who I met briefly while passing through the pool area. I was very impressed with how crystal clear the pool was and how clean the area was as a whole. I felt like I was at a resort!
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July 2023 by lsullyjr
The entire property is top notch. The ladies in the office are attentive and caring. The maintenance guys are responsive to take care of any issues within a reasonable time. The complex is kept up. I like that they have resident events and food trucks often. I can see myself living here for a good while.
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July 2023 by Lana
This property is beautiful, very well kept, and peaceful. Office staff are efficient and friendly. Bambi goes the extra mile to make you feel welcomed. Maintenance is quick to respond and fix any issue typically within the same day! This is definitely one of the nicest apartment complexes around!
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July 2023 by Angelie Hernandez
Bambi and Yara were a Godsend we have been searching for a place to call home and we have found home. We are so grateful to them for having great customer services. Thank you for helping us find home!
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June 2023 by Brandon H
I took a tour of the Springs last week with my family and was surprised at how clean and well maintained everything was. Yara and Bambi were both very pleasant and accommodating. Seems like it would be a great place to call home.
