“I was on a 450 mile trip towing a heavy trailer from Alexandria, LA to Bandera, TX on July 27th, 2025 when I blew a brake line in Livingston. Thank God I was within a mile of O'Reilly!! The crew working that day was very helpful and extremely nice! They had the brake line I needed in stock and everyone there was polite and courteous. I can't remember the names of the counter guys though. After I swapped the line, I didn't have time to use the bleeder I bought as a storm was coming (hate using those anyways). I jokingly asked if anyone was available to pump the brakes while I bled them, and I offered to pay for the help. A young man named Troy offered to help....and wouldn't let me pay him at all!! He said he believed in doing good things for folks as it would return to him later in life, which I definitely agree with. I was especially impressed with his willingness to help because he was on his lunch break. He had hot food waiting for him and didn't have to help me with my truck, but he did. He wouldn't even let me pay for his lunch. We got the brakes done and I continued my all day long trip. Huge thank you to Troy and everyone else there that day!!!”
“I was on a 450 mile trip towing a heavy trailer from Alexandria, LA to Bandera, TX on July 27th, 2025 when I blew a brake line in Livingston. Thank God I was within a mile of O'Reilly!! The crew working that day was very helpful and extremely nice! They had the brake line I needed in stock and everyone there was polite and courteous. I can't remember the names of the counter guys though. After I swapped the line, I didn't have time to use the bleeder I bought as a storm was coming (hate using those anyways). I jokingly asked if anyone was available to pump the brakes while I bled them, and I offered to pay for the help. A young man named Troy offered to help....and wouldn't let me pay him at all!! He said he believed in doing good things for folks as it would return to him later in life, which I definitely agree with. I was especially impressed with his willingness to help because he was on his lunch break. He had hot food waiting for him and didn't have to help me with my truck, but he did. He wouldn't even let me pay for his lunch. We got the brakes done and I continued my all day long trip. Huge thank you to Troy and everyone else there that day!!!”