PNC Bank offers a range of products, services, and digital solutions to help manage finances. Customers report receiving personable and professional in-person service, with employees providing a welcoming experience. However, the specific bank location presents significant challenges. The parking lot is noted as too small, creating difficulties with safety, access, and even vehicle clearance. Customers also desire Saturday hours for better availability and report issues with the external deposit machine's reliability. While the service is appreciated, the location and accessibility are seen as real problems.
I made an appointment to open an account. Met with Sarah who was personable, witty, and professional. When leaving, several employees wished me farewell by my name. Happy to get some actual service in person in the age of AI.
February 2024
It's just an ok kind of bank. Nothing to wright home about..
January 2024
It was a bit difficult for me to reach the deposit box. The entrance to the bank scraped the bottom of our car a bit/the muffler maybe, even though I drove slowly.
