Kramer Chrysler Dodge Jeep RAM is a well-regarded dealership located at 401 U.S. 59 Loop South, serving the Greater East Texas region with a good selection of Chrysler, Dodge, Jeep, and RAM vehicles. Customers appreciate the dealership's commitment to service and customer satisfaction. Positive experiences include effective communication and prompt resolution of issues, with management and staff being responsive to customer concerns. Many customers highlight their interactions with specific employees, noting how they go above and beyond to ensure satisfaction. For instance, one customer praised the service provided during a recent vehicle maintenance visit, while another appreciated the quick assistance after facing an issue with their Jeep. Although there were some challenges with warranty coverage, the overall sentiment reflects a willingness from the team to address problems and make things right. With a focus on customer care, Kramer Chrysler Dodge Jeep RAM has become a preferred choice for many in the area looking for reliable vehicles and dedicated service.
Needed a recall done on my vehicle and due to work I needed the job completed in a single day. Stacy worked with me and found a day available for me. The tech, Chad knew I needed the vehicle back as soon as possible. The work was done 3 hours ahead of expected. Great service at both the service desk and the shop. ... read full comment
January 2026
Caden was a great salesman even though he still owes me some PRO V1s 😆. They were able to find us a great interest rate and my wife loves the truck best of all they were local
January 2026
Stacy kept us informed about our repair. She was very polite and businesslike and amiable. Thank you Stacy
