Charlie's Store Inc. is known for its friendly and knowledgeable staff who provide great service. Customers appreciate how helpful and easy it is to work with the team, whether they are buying appliances like washers, dryers, or fridges, or seeking specific items such as leather necklace cords. The store offers delivery and setup, ensuring a smooth process. Staff members often go out of their way to assist, even guiding customers to other stores when needed. The business has a long-standing reputation, with many customers returning over decades. They are known for their helpfulness and commitment to making things right, even in challenging situations.