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December 2023 by Theoutlaw
My experience here was great and fun i switched lines got good deals.Crystal was amazing she was kind and very knowledgeable, answered all the questions I needed to ask, really good!!
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November 2023 by Renee Renee
My experience at this location was completely different from any other experience, I’ve had before Elexus Gamez is super professional, super helpful and very knowledgeable. She answered every question that I had.
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November 2023 by William Bogert
Did a good job increasing my hotspot capability. The associates were friendly and knowledgeable.
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September 2023 by Vivien Geneser
Melissa and Bill were very helpful and answered all of my questions. I appreciate their patience while I explored the options and I’m delighted with my new phone!
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September 2023 by Keaton The Nuggie Lord
Went in to get a new phone, whole process went very smoothly. Got the phone with no trouble and it was relatively quick.
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July 2023 by Shirleta Plummer
I needed a new car charger and cord. While traveling 183 South through Lockhart, Texas to Interstate 10 West. The Gentleman who helped me was very kind and knowledgeable about AT&T products. He did not try to push products that I did not need. I purchased two cords and a new charger, since mine had stopped working.
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January 2023 by Amber Brand
Management is messed up. Waited 5 months for a screen protector to get ordered for me and a few other things. And management just telling me that he was going to call other stores then said he’d order one. Just kept telling me what I wanted to hear then sounded annoyed every time I called. Then I was also told I’d get my SD card back from a tablet we turned in, then I called him and he said he got a call (after waiting 5 months) that 2 weeks before I called that he got a call that they couldn’t get the SD card back. I’m sorry but should have called to tell me then. I’m still waiting for the screen protector but I doubt I’ll ever get that or anything I need from this store due to management not actually ordering anything. Only reason I’m waiting is because they messed my phone up by putting the wrong screen protector on my phone so it messed with the sensors inside the phone.
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September 2022 by Charles C.
So I have reviewed this company, and seriously did not want to go here today, but had device that needed to fixed, 3 staff members, one female who will tell you to be more patient literally leaves the building as she did want to help,when was talking to AT&T on the phone, as she gave me reason their was a problem. And Customer service online they always greet you and say hello, When walk into this AT&T they don't acknowledge you, the one girl guy continued chat and play on their phones and The other guy we had to get his attention as his phone was more important,They literally do not treat you like a customer, no please no thank you, no how can help you, and when explain everything they just look at you, once girl looked up my account she did tell me what was going on instead she showed all my info to the other guy and they did nothing, she walked out in the middle of helping and the one other guy did help, we left it was like they just show up to hang out,I went to Verizon and omg they were awesome quick kind laid everything out step by step helped you along, they even said they have several customers that came from this AT&T because of how unprofessional all the staff is. I seriously don't think their is a manager even here,If you need support avoid this place, go to the one in Kyle, they were really good kind and gave good service, The one in lockhart needs a adult there or a manager to constantly see how bad and lazy and how they don't, we'll like invisible when walk in,Want go to store where staff won't say anything till you literally get in front them, only to tell you to call AT&T, and do the work yourself, this is the place to go.It's funny how they want respect but don't give you any at all once walk in this store.I
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March 2022 by Aaron Jauken
Not sure I'll ever go back. The pushy salesman wouldn't listen to me. He wanted to put me on a business plan and I wanted a prepaid plan similar to what I was switching from. He wouldn't listen and kept talking down on what I wanted and kept pushing for a business line. If I go back to ATT it won't be from this store.
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February 2022 by Spîllër Jôël
Her great skills of trading and mining has helped to make good profit for so many in their trading account. I was amazed how happy many investors wrote good comments about her. I contacted the amazing account manager Mrs Susan Ryan and invested with her with believe and trust just as the way she replied me. Made over $24,000 in just my first week of trading. Contact her email:
[email protected] WhatsApp: +13523292265
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August 2021 by Tshê Pîî Søøw
Wow. Amazing company amazing Expert Manager. They know how to get things done when it comes to online trading. So impressed by the knowledge, and sincerity. Thank you Mrs Peggy Abbott for your amazing company, you can invest in your own capacity, I will not tell you how much I invested because it private, am here online to recommend Mrs Peggy Abbott for her good works, if you are looking for where you can invest your money, and where it can be safe contact her via.
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April 2021 by Cristina Hellums
My husband and I are existing customers. We walked into the store this afternoon and waited 20 minutes or so to be helped. They assisted a woman who walked in 10 minutes after us before helping us. We walked out and don’t intend on returning.
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February 2021 by Janae Price
Marcus was extremely helpful, patient, and professional with me today. I really appreciated his positive attitude and genuine interest in resolving my problem. I will return! Thanks Marcus!
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February 2021 by Paul Coburn
After a very challenging experience with AT&T Customer Service on the phone where I lost an hour & half of time and was no better off when the call ended, I learned I should have just walked into the AT&T Lockhart store, where I found a very competent Marcus who very confidently solved my SIM card issue in a matter of seconds. He was able to clear up the communication mess that Customer Service created and clean up a couple of mistakes that Customer Service had made. No more phone calls for me...I'm going to the AT&T store in Lockhart from now on.
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February 2021 by Mark Brende
Very helpful staff.
