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April 2024 by John D.
It cost 6 dollars to do one load of laundry, the dryer doors dont close so i have to e to stand with my knee on it for the entire drying period, my room is so humid i have to keep the ac on the lowest and highest setting so keep the walls from sweating
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December 2023 by Sherry
Clean. Good breakfast. Plenty of amenities in rooms. Fridge and microwave included, too.
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November 2023 by Alex
Amazing staff, good breakfast, we had an issue with people smoking in the elevators, we brought it up to management and they made sure to get the smell out quickly. Our room smelt like tobacco at one point, and the staff were super helpful in working with us to get the smell out. (My grandmother is on oxygen and certain smells make it hard to breathe for her) I loved this hotel, and will certainly use it again for our next trip to lockhartRooms: Amazing room, super cleanSafety: Felt very safe hereFood & drinks: The complimentary breakfast was amazing!
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November 2023 by Scott Goodman
I drove all night and was exhausted. I called quickly explained and they let me in at 12. Awesome! I left something worth about $7k. They called me and returned it. The rooms were super clean, very very nice for the price! Full Hot breakfast.
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November 2023 by All Around Chauffeurs
I've had the privilege of chauffeuring numerous guests to and from the Best Western in Lockhart, Texas, and without fail, their experiences have been truly outstanding. ? The customer service here is unparalleled, with a staff that consistently goes the extra mile to ensure every guest feels like a cherished guest. ✨The impeccable cleanliness of this establishment always earns rave reviews from my discerning clients, who often comment on the spotless rooms and well-maintained facilities. ?Furthermore, the prime location of this hotel adds an extra layer of convenience and charm to every stay. ?️It's evident that Best Western Lockhart holds a special place in the hearts of my guests, and it's a testament to the outstanding quality and service they provide. ???
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October 2023 by Galen Atkinson
Nothing fancy, but very adequate room and breakfast. Room was clean, had sufficient towels, air conditioner worked fine, TV had loads of channels, beds were comfortable.
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September 2023 by Loretta Baumgarten
Based on the terrible reviews being in the majority, I will not book my wedding party at this hotel.
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August 2023 by Monica Rodriguez
This is by far, the best place to stay in Lockhart. The pool is beautiful and clean. Theentire staff is friendly and makes me feel like family when I visit Lockhart regularly for business purposes. The vending machines are always full and my room is always clean. There is a lot to be said for consistency !
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July 2023 by QuantumKiller4
Our first room had stains on the floor, on the couch, on the bed, and on the curtains. Asked for a different room....same results in the new room, but slightly better? TV didn't have a channel guide but had a nice variety of channels. AC struggled to cool off the room the first night. For almost $200 a night, I'd expect a little bit better quality.
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June 2023 by Ryan Roehr
I stayed here because of a flat tire one evening on the way back and forth from the hospital (and because of a storm taking place at that time). The front desk attendant was nice. However, the room that was supposed to be smoke-free smelled like smoke and other gross smells. The mattress had bloody lingerie under it. The floor also had blood stains.We ended up leaving after a couple of hours because the room was too gross. Since it was late at night, we ended up having to stop at every gas station in the storm to air up our tire on the way, but it was still better than staying in the room there.The wifi also would not work with my work computer, so I wasn't able to work while I was there. We voiced our concerns in the survey link and requested a refund there. No refund was provided, but I did receive an e-mail offering the owner's apology.
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May 2023 by george roberts
No good place to park trailers if you happen to be pulling one.Nearby activities: Stayed here to visit Black's BBQ original location.
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March 2023 by Greg H.
We needed a weekend with no worries including long trips or tons of planning. We did a drawing of places within an hour of Austin and Lockhart won so on to BBQ and town squares.We stayed here as one if not the only hotel that is not an inn or chain. We don't stay at Best Western much and while not awful it wasn't good either, especially for the price. It is serviceable and they seem to prefer it that way.So fellow travelers, what to expect? The rooms are clean, decent size. Ours had a microwave and mini fridge, a desk, and a couch with table. King sized bed. Personal preference here but the sink and mirror are separate from the bathroom. I can see how this could be useful but I don't like this style where it's basically part of the room.Shower was weak but plenty of hot water. They had the game show network which was awesome as we have a tradition that if it is available we watch it on trips. Bed was ok but has the smallest pillows I have ever seen. They were not very comfortable.The rest of the story...they had vending machines in lobby and at least on our floor, the 2nd, but the food ones were maybe half full on our floor. Breakfast fron 6:30 to 9am I think. We never ate it so no idea if any good. They have a small gym. The treadmill was completely broken, no note, nothing said at check in. It was un plugged as was the AC in the room. Not a great look. When we left for the day Saturday to do all the fun stuff we asked about housekeeping. The door placard here had privacy option and please clean. Front desk said if we switched it to clean please they would. They didn't. Also getting new coffee packs is a chore. No one seems to know where or what they are also don't bring towels or anything to the room. I know that seems petty but even smaller chains we stay still do that. This big chain where ever time we passed the front desk was just someone watching TV can't do it.Sadly we may stay here again as there are few choices but for the cost it is really not worth it. Also makes me think Best Western is a chain to pass on when other options are there.For a cheaper price this would be fine.Until next adventure my friends.
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March 2023 by Kesh M.
Very clean, polite staff, good breakfast (sausage, waffles, cereal, toast, oatmeal, omelet,coffee,juice), spacious suites. Even the coffee in the room was tasty. The only problem was that the pull out mattress was not comfy at all.
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February 2023 by Catarina Gonzales Kunwor
Love the free breakfast and the rooms love it here will come back again
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February 2023 by Lauren Rae Simpson
I loved this hotel stay very nice, quiet and clean!
