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July 2023 by Esmeralda Perez
Extremely friendly people explain everything all the way through definitely recommend
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March 2023 by Kristie Kiewlich
The commercial claimed that they could save me hundreds over my current insurance, with progessive. I have no tickets or accidents on my record. Their quote was $400 more than what I am paying now. I guess it doesn't pay to have older, paid off vehicles. Not impressed!
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May 2022 by Michelle Barrios
They helped my nephew and his wife get insurance asap. It’s hard for them given that they are both still very young
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April 2022 by Terri Mawhiney
Very helpful,very friendly and they always have been
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January 2022 by Aaron Jauken
I wasn't a customer for long but they're friendly and get you a fair price for insurance. One thing I didn't like that gives it 4 instead of 5 stars. I specifically asked for roadside assistance. Little did I know that I was given roadside assistance reimbursement in case of breakdown and the coverage was so small you could get maybe 10 miles. That's not the roadside I asked for. I asked for roadside assistance which apparently at Fred Loya is a membership program that I was not set up for. Very upsetting at the time of my breakdown. Other than that it was easy and good experience but if you want roadside assistance make sure you aren't getting the basic package but that the actual assistance roadside assistance would be expected.
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October 2021 by Ariana Arriola
Linda and Wendy are so AWESOME, great customer service and are so so helpful!!!!
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April 2021 by LoKiTTiE Scurvy
I wasn't a customer for long but they're friendly and get you a fair price for insurance. One thing I didn't like that gives it 4 instead of 5 stars. I specifically asked for roadside assistance. Little did I know that I was given roadside assistance reimbursement in case of breakdown and the coverage was so small you could get maybe 10 miles. That's not the roadside I asked for. I asked for roadside assistance which apparently at Fred Loya is a membership program that I was not set up for. Very upsetting at the time of my breakdown. Other than that it was easy and good experience but if you want roadside assistance make sure you aren't getting the basic package but that the actual assistance roadside assistance would be expected.
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September 2020 by Kelly Stair
its okay
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July 2020 by John Stair
I have insurance with them really good agency
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February 2020 by John Barnes
Super friendly and great price
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May 2019 by Angelica Luna
Fast, no line, easy payments.
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January 2017 by Jaime Gonzales
Nice staff and convenient office's thru out the Austintown
