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July 2023 by Kimberly
At first I was pleased with front service being nice & all the updates I was getting on my car. I was very happy to get my car back and see the damage had been fixed! I was even surprised they had cleaned the outside of my car which was very nice. What took me by surprise was that I had an emergency bag underneath my front driver seat (I usually carry a bit of cash, female products like pads/spare of underwear, etc in the bag) OPENED and thrown in the back seat!! As soon as I saw that I took a picture for evidence & immediately called the shop to let someone know about it. I said, I understood if they didn’t place it back in it’s original place because of cleaning inside the car but the fact that it was OPENED made me upset because there should be no reason why they should’ve opened it. It made me think that maybe they were looking through it, trying to see if there was anything they could steal. I doubt anything was taken due to female products being in there but it was still not okay. I did like the service but that was very upsetting. Now I know to take everything out.
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July 2023 by Jenneven
Johny always takes care of my cars when needed. Prices are great and they keep you in touch with insurance issues and updates. I will use no one else.Services: Painting
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July 2023 by Isaiah Villalpando
Car still doesn’t work after being worked on since last year,so have to take my vehicle to someone who can actually fix it,my insurance paid them a lot of money and they still blame it on someone else’s fault,say they fix one thing and it doesn’t involve where they worked on. Will not be taking my vehicles here again if a place doesn’t know what they are doing
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July 2023 by John Cox
Had considerable damage to my ford Ranger , all self inflicted and very embarrassing. Mike Gomez assured me it was not going to be a problem and didn’t body shame me ? the truck actually looks better than when I bought it . Thank You !P.S. I asked Mike to stand by the truckServices: Painting
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June 2023 by Linda L. Platko
I’m baaacck! I used them in the past. They were fabulous!! They will be seeing my car soon for body work.Service: Body & Trim
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March 2023 by Patricia Fester
Staff was very knowledgeable and courteous. Going through stressful situation of my car being totaled as a loss, nice to know people are caring and kind no matter the circumstances. Thanks!
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February 2023 by David G.
Worst customer experience ever, owner not willing to work you, goes back on word and price. Refuses to work with customer after company made mistake. Doesn't take ownership when company messes up. Car has additional problem now that was not present when vehicle was dropped off and forced me to fix it myself while blaming the customer. Just bad customer service over all he does not care about the customer.
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January 2023 by Gina Stone
Did a great job after taking on two deer. Quicker turn around than I expected for a German import. Did have to return for a sensor that wasn't reconnected and an air flow error. But had it back in a couple days with no extra charges or claims.
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January 2023 by Sean Graef
Went to service king and caliber collision both of them said they were way to busy and slammed to even look at my truck went to Johnny and Sons and they took care of me immediately! Understood my situation and took great care of me! Definitely recommend these guys to work on your vehicle!!!Services: Body & Trim
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September 2022 by SurehUSMC GySgt, Retired
Great place get vehicle body work done, Mike is excellent at what he does.
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June 2022 by Christine Ohlendorf
My SUV was damaged in an auto accident, Johnny & Son’s was able to get me in for service a week before the body shop the insurer typically works with. This allowed my situation to be addressed sooner. All of the work done looks outstanding. The shop worked with the insured’s insurance adjuster to get all repairs completed. The scheduler helped me secure an appointment, I used the drop off service and keybox. The shop kept in touch with me through the process. I am so pleased with the results! I drove up to see a clean, detailed car, ready for the road. I would highly recommend this body shop if you find yourself needing one locally (and beyond!). I am also so impressed with Tommy and his commitment to support of his employees as well as the youth and activities in Lockhart. Thanks to Johnny & Son’s again for a stellar job! Five stars all around!Services: Body & Trim
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January 2022 by roy stephens
This family owned business should be your first choice for mechanic & Auto body work. They will treat you right.
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December 2021 by Nathaniel Dickerman
I thought hard about how to rate Johnny and Son's based on my recent experience with them. Will I trust my truck with them again in the future should the need arise? Unequivocally yes. Was my experience with them for my most recent interaction sub-par? Unfortunately, also yes.My truck needed significant work and all that work was done in a timely and professional manner by Johnny and Son's, meeting all my expectations as far as communication and repair quality. The problems came in the little things from putting the pieces back together. A portion of my bed had to be cut out and replaced (inner and outer parts) as part of the repair and the reassembly quality control failed to the level that I made a list to share with my family that I will share here as well:* Backup camera not operating & screen displaying "check camera" error - resolved by reconnecting the backup camera plug inside the rear bumper* Right blinker malfunctioning and causing error message on dash - resolved by replacing bulb in top right rear blinker* Unlocking with key fob that was left with shop results in immediate re-lock. Other fobs work fine. - resolved by re-seating battery in fob* Left license plate light in rear hanging below bumper - Resolved by reseating and ensuring the light fixture was fully secured in the bumper.Are these all issues I could quickly and easily fix? Thankfully, yes. Were the issues all caused by Johnny's? I'm not sure, but they weren't there when I dropped the truck off & I wasn't informed of them at any point in the repair. The fob issues are the most unlikely to be the fault of Johnny's staff. If we're being totally honest, the fob acting up could have been a complete coincidence.Like I said, there is no doubt in my mind that, should I need a body shop again while in the area, Johnny's will be my first stop, but this experience definitely ended on a sub-par note and I felt the need to rate accordingly.Services: Painting
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October 2021 by Felix Ramirez
Family owned, been great service since I was a kid. My dad and mr. Barron were FRIENDS. Mr. Barron was a great individual.
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September 2021 by Zak Franko
Everyone I delt with here was very courteous and professional and the repairs to my car are flawless! I'm extremely satisfied with their services!Services: Body & Trim
