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February 2024 by Sarah Wilhelm
Seems like they are never open. Went yesterday at 3 and a note on the door said gone till 5. Went today at 4:45 and the doors were locked and no one was there. QR code on the door says hours are 10 to 6. I don't know any other business that just randomly closes during operating hours.
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May 2023 by debra wells
Good service
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April 2023 by COMPA Castaneda
Made it so difficult just to return a hotspot. Had to come back three times.
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January 2023 by Nancy O'Donoghue
Met Jei who helped us to no end and had the information and was the best customer service I had from Verizon in ages
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June 2022 by Hal Frees
I'm disappointed in this location. I feel the tech was uneducated in clearing obstructions from the charging "port ". I was faced with traveling to a Verizon site that was more competent. I was told that I would need to have a repair or I could just go to Wal Mart and get a new phone. I nearly fell over in awe of the situation. I posed the theory that air could blast the obstruction, and was shot down by the misinformed, senior tech at that location. Obviously, at least to me, I used my air compressor upon arriving at home and fixed the problem in seconds. The wrong information given to me could have ultimately cost me unneeded repair bills, gas, mileage and a throbbing headache. Hopefully we'll get it right next time, because that site is the only game in town.
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February 2022 by Alejandro Chavez
Great customer service. Sandra was amazing and able to answer all my questions. Highly recommended.
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February 2022 by Denise Sale
My husband and I had the sales person’s undivided attention. They provided easy to understand answers to all questions we had.
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January 2022 by Michael Martin
Sandra was a real pleasure to work with. She kept me entertained thru the lengthy process.
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November 2021 by Baylee Goodall
I was helped by Sandra. She was AMAZING, very helpful and kind!
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October 2021 by Jenna Fillmore (Rikku)
Kyle was awesome and smart. I don't recommend going on a weekend its very busy.
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September 2021 by Daniel Stinnett
Terrible service. Staff is overworked and under trained.
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July 2021 by The Jamie Krueger Group
When Boost Mobile ruined everything, these guys saved the day
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July 2021 by Gene Ayres
Sandra was very knowkedgeablend VERY helpful
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June 2021 by zachary langridge
I had a very smooth time changing to a newer phone as well as a smart watch that I'm just waiting to be delivered. All in all. Savannah made everything work for the best for me.
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March 2021 by Micah Franks
Savannah Ojeda was the greatest part of the experience. It took a good while but she persisted with diligence and focus the entire time. She exhausted all resources before getting help from a service agent on the phone. She was kind and patient, she was friendly and disarming, but all the time trying to resolve the issue. She repeated steps multiple times and worked together with the agent to trouble the issue which ultimate turned out to be in the financial department. Savannah’s hustle and attitude are the only thing that made that experience ok since my service had been out for nearly 6 hours after paying to restore them. Thanks Savannah. Verizon please do better