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July 2023 by Gretchen M.
Sadly I have to give them one star to even post. The pharmacy staff are probably the most rude folks that I have ever encountered. They hang up the phone before your even finished with the conversation and when your in person they cut your conversation off. All I want to do is pick up a prescription without grief or attitude. They are sure some very unhappy people that work in the pharmacy.
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August 2021 by Evelin E.
I always price match from their website and they honor the cheapest price. Today however, the lady at the register told me that they don't do that. I told her that every other Walgreens does it but she just continued to say 'no we don't, no we don't' Pour customer service is all I can say and Walgreens just lost a customer !!!
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March 2021 by Mary Jelinek
No Problems at all ,really nice people there I’m so glad we went
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June 2020 by Sue H.
The customer service at the Lockhart location needs some improvement! The ladies were not very friendly at all ! The store itself is nice and lots of items ! But having a smile and saying Hi how are you goes a long way !
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February 2020 by irma bustamante
Cashier was friendly
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September 2019 by Sharon Wilson
Love it
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January 2019 by Sandy J.
I'm always satisfied with my shopping experience here. Many items are unlike anything from other stores, such as seasonal gifts and decor. The variety of toys for children makes it my go-to place to get a quick gift for a child's birthday. The instant prints photo kiosk has definitely proved to be amazing, user friendly, with awesome results! The employees at the Lockhart store are all kind and helpful. Cindy is always so nice and enthusiastic, which makes the experience extra special. The ladies restroom is clean. Would shop at this store before going to HEB or Walmart for little things, like office supplies or paper goods. Thank you!
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November 2018 by E. J.
Geez what do say! Absolutely terrible service... Very rude nasty people working in the pharmacy area. Go elsewhere!
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April 2018 by M C.
Well, I should have read these reviews before trying to rely on Lockhart Walgreens for my mom's medications! As others have noted, the staff at this pharmacy are frequently rude, flippant, and always unhelpful. I was a regular customer for some pretty serious drugs, and they never seemed to recognize me. This experience was very unlike the other pharmacists in the area that we would sometimes use when the Walgreens was unable to fill our orders (yes, the mass corporate *designated* DRUG STORE is badly stocked), and who would have sympathetic conversations with me about my mother's illness. I was at Walgreens at least a couple of times a week, and that's partly because sometimes I would show up to pick up a prescription, only to be told they don't carry it. (A phone call would have been nice... Now I have to scramble, totally without any help from walgreens, to find another pharmacy that can fill the prescription before they close for the day) They have also just lost prescriptions that have been called in to them. It seems everyone has to work harder to pick up the Walgreens pharmacist's slack. When the staff in a workplace are uniformly rude and unhelpful, you have to look to the person in charge: the pharmacist. In all my encounters with him, he has been completely uncaring, flippant (that word comes up again and again in all the reviews, huh) totally unprofessional, and petulant, like it's a giant inconvenience for him to be doing his job. This all came to a head the other day when he actually laughed at me because I was upset that I was unable to get the pain medication that my mom (in end-stage cancer) needed. I can't believe I'm actually writing a PHARMACY review, for god's sake. But this place is really bad and has somehow managed to make the terrible situation my family is going through even worse. Use Westy's, if you can! Their hours and inventory are not great, but they are fast, and the pharmacist started recognizing me after the second visit. Also, the pharmacist at Walmart is really sweet and caring.
