AutoZone in Longview, TX on Gilmer Rd. is a well-regarded retailer known for its friendly and helpful staff. Customers frequently praise the associates for their kindness, knowledge, and willingness to go above and beyond to assist. Several reviews highlight employees such as Blue, who was especially helpful in troubleshooting car issues and providing thorough support, and Darlene, who demonstrated patience and excellent customer service while helping with battery problems. Many customers appreciate the staff’s effort to clarify confusing information and their dedication to ensuring customers find the right parts and solutions. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Visitors often mention feeling welcomed immediately upon entering and enjoying positive, friendly interactions. Overall, AutoZone Gilmer Rd. is recognized for its attentive service, knowledgeable employees, and a welcoming atmosphere that makes customers feel valued and cared for during their automotive needs.
The manager goes out of his way to help people and make sure they are taken care of. I have been in there many times now and never disappointed with the customer service I receive!
February 2025
Brock, I want to say how thankful I am for you today! Little did you know that I was having a very rough week already financially and mentally. You went above and beyond to help me with what I needed! Honestly, thank you just isn't enough! You sir are amazing and I will def be back for any future needs!
December 2024
Blue was professional, knowledgeable and very helpful. Recommend this AutoZone.
