AutoZone in Longview, TX on Gilmer Rd. is a well-regarded retailer known for its friendly and helpful staff. Customers frequently praise the associates for their kindness, knowledge, and willingness to go above and beyond to assist. Several reviews highlight employees such as Blue, who was especially helpful in troubleshooting car issues and providing thorough support, and Darlene, who demonstrated patience and excellent customer service while helping with battery problems. Many customers appreciate the staff’s effort to clarify confusing information and their dedication to ensuring customers find the right parts and solutions. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Visitors often mention feeling welcomed immediately upon entering and enjoying positive, friendly interactions. Overall, AutoZone Gilmer Rd. is recognized for its attentive service, knowledgeable employees, and a welcoming atmosphere that makes customers feel valued and cared for during their automotive needs.
Beatrice at Auto Zone on Gilmer Road in Longview was very, very helpful. She is very knowledgeable at what she does both inside the store answering questions and checking the diagnostics and systems on my car. Beatrice is very caring and friendly.
July 2026
Went in and got excellent service from a knowledgeable guy, Kastill. Made my whole visit great.
June 2026
Charles J at this particular AutoZone was of a great help very knowledgeable about the products and took his time to help me and my grandmother out way to go keep it up. Thank you.
