AutoZone in Longview, TX on Gilmer Rd. is a well-regarded retailer known for its friendly and helpful staff. Customers frequently praise the associates for their kindness, knowledge, and willingness to go above and beyond to assist. Several reviews highlight employees such as Blue, who was especially helpful in troubleshooting car issues and providing thorough support, and Darlene, who demonstrated patience and excellent customer service while helping with battery problems. Many customers appreciate the staff’s effort to clarify confusing information and their dedication to ensuring customers find the right parts and solutions. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Visitors often mention feeling welcomed immediately upon entering and enjoying positive, friendly interactions. Overall, AutoZone Gilmer Rd. is recognized for its attentive service, knowledgeable employees, and a welcoming atmosphere that makes customers feel valued and cared for during their automotive needs.
Wheel chair access sure helped another man getting in the front door,and I had nice friendly, el-pronto service.
January 2026
It was good the counter attendant was very helpful and got me the part I needed. He never tried to up sell me gave me the part to do the job.
January 2026
I believe the name was Luka and he was outstanding A gentleman and highly intelligent when it came to my issue. Without going into detail, he made it as easy as possible with my two grandchildren in tow. A happy New Year to him and AutoZone “family”.
