“No questions asked. They checked my previous purchase date, rebated my old battery and changed it out my old battery in the pouring rain. Can’t bet that for service. Yes, I will definitely go back and recommend them to my friends!”
“My engine light was on so I stopped at the O'Reillys on Gilmer rd. Shannon helped me find out what was wrong and get me the part I needed to fix the problem. She was very friendly and knowledgeable. I will definitely be going back there if I need something for my truck. Great job!”
“4/2/23..the three staff members (2 gentlemen/ young lady) went above and beyond with the service today. Kudos to the staff I will be coming back to give them my business.”
“The place has changed , I stopped shopping this store last year because of the customer service. But went jn and had someone actually take the time and even look things up for me on the computer. New staff, possibly new management. I recommend”
7:30AM - 10PM
501 W Marshall Ave, Longview
Battery Stores
“CARLOS is an incredible asset to this store. He went above and beyond, not only finding me the part for my 2008 Ford pickup, but after helping customers waiting in line (speaking English and Spanish) he came out and installed the new back brake light assembly for me as I was stuck out of town with no tools. I hope management recognizes an incredible employee when they get one like Carlos!
—RD Mac”
“Relative called about the parts and gave them all information. Said they had them. When I got there I had to call relative to have to tell them what was needed again. I was informed they don't get parts ready or make notes on parts calls. Kind of understandable since some people won't show up for them. Just inconvient for pickup person.”
“As an employee for the biggest & BEST self storage company here in Longview, I needed help with batteries on a properties golf cart. Went here and let me say the customer service from Jose and Johnathan was SUPERIOR ! THESE GENTLEMAN SHOWED PROFESSIONALOSM AND I WILL NEVER SEEK BATTIERIES FROM ANOTHER LOCATION EVER! I would suggest using them for all your needs and thank you Tristate and thank you Jose and Johnathan for a job well done!!”