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November 2023 by Marshall Coffey
Love Big 5 Auto! I've taken all my vehicles to them for years. Mike and the crew are professional, honest, and capable mechanics. Wouldn't go to anyone else.
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November 2023 by Lance Thrasher
Long time customer. Mike always does his best to treat people well. I enjoy working with him all the time.
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November 2023 by Danah Herrington
The staff @ Big 5 are always helpful and thorough with detail on the problems you are experiencing with your vehicle. I appreciate them and am a faithful customer
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November 2023 by Charles King
First I must say the crew at Big5 are always courteous and helpful. I bought used tires this trip for a truck, and they helped pick just the right set. They also adjusted the alignment and the price was really good. They also do the work on our company vehicle and I am always happy to recommend them.
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October 2023 by Rachal Denton
Great service, quick work and done correctly! Best price and service in town! Highly recommend! I had tires put on my husbands truck, ac tune up, tune up on my car all great!
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October 2023 by Pam Bryant
Always come here for oil change and we buy our tires from them . I really like how they do a free tire rotation when you purchase your tires from them. Great customer service and they are very knowledgeable. I only have one complaint and that’s always having to clean the grease off my doors and seats and console. I have ask them prior to please come clean it and they did . I just wish I didn’t have to ask . But I really enjoy doing business with them. We have been doing business with them for years because of the great service. Thank you .
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October 2023 by Lois Collins
Robin and Mike are always great at explaining everything and do not sell me on things I don’t need. The customer service is top notch! Definitely recommend!
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September 2023 by wendymcdonald83
10 stars! Absolutely wonderful!!! I highly recommend! Everyone was so nice. My service was done quick, even though I went on a Saturday & they were clearly busy. Once I was driving, I could immediately tell the issue was fixed! They were also very informative. Extra bonus, they did NOT try selling me a bunch of extra services that were not needed, like everywhere else does. I very much appreciate these guys so much!
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August 2023 by Gregory Williams
If you are young and don’t know much about cars don’t come here! I took my car here and still doing the same thing and took it to someone’s else and I was informed they only did 3 of things instead of the 5 things that needed to be done on my car! Clearly took short courts!
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August 2023 by Kathy LeTourneau
It was the best experience I have ever had .From the moment I walked into the tire store..they were so kind experienced.Explained everything to me.4 tires and alignmentWent over everything in detailI thank God this will be the one I will come to every time
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August 2023 by Tanya Spivey
Great quick service. They are always so nice here.
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August 2023 by shannon thomas
Always able to help fix my mom’s car. She thanks you and so do I.
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August 2023 by Jennifer Nixon
Great experience. Will continue to do business here
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July 2023 by Roland P.
Stripped out my oil drain plug. Stuck a temporary drain plug in. Then charged me over $100. I took it back to them. They accept no responsibility and put the same temporary drain plug back in it. The Big 5 service center on E. Marshall Ave. was superb on fixing the situation. They said clearly the other service center was at fault. They replaced the old drain plug with the right one and said to bring it back if anything else takes place. I still give the Loop 281 store a 1 because they are no longer recommended by me. The E. Marshall Ave. one definitely is!
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July 2023 by Lance Pickering
Fairest deals and best customer service around. They go above and beyond.
