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November 2023 by Daniel Vaughn
I came in at 7am 11/11/23, Mr Sergio welcomed me with a great attitude ready to help me repair my truck with a deadline of 130pm, we discussed the problems i was having with my work truck and Mr William the mechanic did a thorough inspection of my truck and found out everything we needed to know. We made a decsion to repair the steering, suspension, and u bolts. Sergio found me the best parts for the job while i made friends with Mr Will. I returned from lunch to meet Mrs Caitlyn who was also very helpful with a great attitude. I was very happy with the work and customer service provided, i will be visiting this location again. Thank you very much guys and gal.
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November 2023 by James Grinnell
Big 5 tire and auto is a friendly and proffessional repair shop. The folks that work there went out of thier way to help me out when i was traveling thru longview tx. I would recumend using them if you are a resident or some one just passing thru if you need a repair done to your vehicle.
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November 2023 by Leisa Graefe
Sergio was sweetest guy he got me in for tire rotation just right after I pulled in and even cleaned my tires! Thanks Sergio!
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November 2023 by Veronica Chandler
Sergio is the best he is always friendly and takes care of any vehicle that I bring in. Sergio deserves a big raise
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November 2023 by Thomas Pruitt
If you’re in need of new tires or need your car serviced or repaired I highly recommend the Big 5 on Tyler St. in Longview. They are under new management and making big changes. I went in for a tire repair and the tech actually used a torque wrench to tighten the lug nuts when replacing the wheel instead of an air impact wrench. That is the first time I’ve ever seen someone actually put the wheel on any vehicle to the actual torque specifications. Super happy customer here.
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November 2023 by Meredith May
I had the tire indicator come on due to low temps. This has happened before, so off to the gas station I went to add air. I’m not sure what went wrong (I’ve done this a million times), but I couldn’t get the air in. Plus it was cold and raining, so I was just getting more and more frustrated. A friend recommended Big 5, so I went there, where they got me squared away in less than five minutes without any issues. And they checked to make sure it really was me fighting the air machine and not a slow leak. Fantastic service!
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October 2023 by Mary K.
I needed a tire fixed! They were so nice and I got excellent service! Best part was no waiting!!!
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September 2023 by Leslie Galloway
Very kind and didn’t charge to repair my flat tire.
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August 2023 by Joseph Jones
Just want to say how great of an experience I had on Aug 19th at Big 5 .The manager there was like a super hero in my time of distress Danny really came to my rescue I really appreciate good service and that'swhat I experienced there I recommend that locations on W Tyler st and I will taking all my business there thank you again Sir.
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July 2023 by James K.
Took the wife's Mini Cooper clubman for some break work. Not the easiest vehicle to work on, BMW engineered. She was leaving on a trip the next morning, Caitlyn, Danny and the team got the job done on time and done right. This is the second vehicle I've brought them and couldn't be happier.
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June 2023 by sasha knight
Danny was amazing!! We were headed to Florida from Dallas and got a nail stuck in the tire. 6:30am we pulled into his lot and waited until they opened. He was able to give us a tire with no charge. What a blessing, and we will most definitely be back for more service!
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March 2023 by LaShanna Wright
Great service!! I will definitely recommend. If you need tires they will get you in and out. Thank you so much for everything! I found me a new place for my car needs and walking distance to my job
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September 2022 by Bradley Woodward
The slowest place I've ever been to.
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April 2022 by kerry powell
No ce manager,but Watch for upsales here.
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October 2021 by Maggie Hulst
Isreal was extremely helpful and proffessional!
