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October 2023 by Paul Perkins
Great service. Walked in and was immediately served. The staff is very friendly.
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July 2023 by Bryce Barnes
Israel is a down to earth guy, very friendly, polite, and knowledgeable, got my alignment done and my wife’s tire changed in an hour, also gave some recommendations on proceeding forward with my truck
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April 2023 by Rev Damon A Conn
I'm very pleased with management. They treat you as a person and not a number. Time after time, either by mechanical maintenance, new tires, oil change or just new windshield blades. The friendly service does not go unnoticed. You will be happy with price ànd the respect that you will receive. The store that I speak of is on Mobberly St. across from Latournal University.
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March 2023 by Justice Staples
Went in for an oil change and was told my control arms were messed up and I need my rear shocks replaced, and was put with a $1400 bill, funny thing is they did the same thing to me 2 years prior with my Malibu and I paid it because my was vibrating like crazy after. This time I thought it was fishy and took it to a professional in Carthage Texas called Monroe Brothers and none of those parts were messed up at all!!! Just needed an alignment, STAY AWAY FROM HERE AT ALL COST, not saying they can’t perform an oil change but BEWARE!
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December 2022 by Ellen Williams
I took my car into Big 5 on November 12 and picked it up on the 15th because the Serpentine belt had fallen off. I would like to also state that I am a single parent with absolutely zero knowledge of cars. The belt was replaced along with a belt tensioner for a total of $422.88. On Nov. 18 I took the car back because the Serpentine belt was broken again, along with the upper radiator hose and idler pulleys. The mechanic stated that the new Serpentine belt caused all the other pulleys and hoses to break down. So now I had to buy another Serpentine belt plus replace the hoses etc. The Serpentine belt was under warranty, but I could not use it because it was not a manufacturing flaw. The cost of the second set of repairs $528.92. When I picked the car up I was told I needed a new alternator and that they could repair the alternator for another $358.00. I took the car to an alternator repair shop and was told that my alternator was not in need of repair. All I can say is WOMEN BEWARE if you are mechanically challenged. Big 5 will take advantage of you!
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October 2022 by F. Greer
This time I visited to get a quote on my brakes. The quote was through and an estimation was given. Now we are deciding on which of the two, meaning the other company's estimation will work for us. Robert I believe was his name, the customer service representative was very profession in his assessment of the car.
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October 2022 by Garrett Kaiser
Still trying to figure out why they quoted me 920$ for a rack and pinion when it was the fluid line…… I’m glad I only paid for the 95$ diagnostic. As it stands it’s not looking like they’re honest people!!
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July 2022 by emily collop
These guys are the absolute best. I will never go anywhere else!!!! They are very fast and very fair and always helpful!
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July 2022 by Kimberly Austin
I love doing business with Big 5 Tire. Israel is the go to guy. He's now at the Mobberly location. When he left the other location I had to find him. He's always helpful.
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June 2022 by Califia Saenz
I'm always getting a left side flat with to tires and they help me evertime
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October 2021 by Lesa Ford
Quality service in a convenient and timely manner.
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September 2021 by earl betts
Just a great overall help from this business. Staff very understanding and helpful.
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July 2021 by joel
It was so nice to find a tire shop who just sold you tires. No high pressure up sales. I’ll definitely use them again.
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June 2021 by Lacedric Wilcott
Fast friendly service fair pricing quick oil change will return
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June 2021 by Candance Perez
Roberto and the guys are always so awesome! Definitely recommend this location
