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December 2023 by Chris H
The management staff went above and beyond to make us as comfortable as possible. I have stayed at many hotels but never received such a high level of customer service. We had an unplanned overnight stay due to vehicle trouble on a road trip. The care and empathy that was shown to us while we were there turned an unpleasant event into a reminder that there are good people in this world.
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November 2023 by hockeypaul33
YOU CAN CONTROL YOUR FAN IN YOUR ROOM!now that is out of the way:This was a nice courtyard. Friendly staff. Nice location. Newer property.I didn't get to the gym for photos and forgot to take photos of the room. But it was nice. Bathroom was huge with a big walk in shower. What I did/don't like about hotels right now are TV's that are mounted to the side of the bed that you have to move and position, poorly, towards the bed. Hate it.Past that, nice parking lot. Lots of amenities. Will stay here again.
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November 2023 by Austin B
I gave only two stars because we did not have hot water. I don’t understand why a big hotel doesn’t have hot water on the day we choose to stay. They really have a nice place to sit outside with fire table and have Starbucks coffee even though I’m not a big Starbucks fan. Really nice room.
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November 2023 by Marcelle Cail
Ended up staying till Saturday. No problem extending my stay. Finally got the hang of the doors. Everyone was super helpful. Cleaning staff did an excellent job.
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November 2023 by Amanda Rose
Rooms are very nice, love the convenience store inside the hotel, very helpful for business
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October 2023 by Amy
10/10 I do recommend the staff is amazing you have a bar, a nice dining area, Starbucks and a grocer store called the Market the rooms are very modern and the bed is super comfy. The hotel is close to a lot of shopping centers (Target,Walmart) and popular food
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October 2023 by David Tucker
Very nice hotel. No breakfast included, only limited (and pricey) Starbucks drinks and food in the lobby.
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October 2023 by Paul N.
YOU CAN CONTROL YOUR FAN IN YOUR ROOM!now that is out of the way:This was a nice courtyard. Friendly staff. Nice location. Newer property. I didn't get to the gym for photos and forgot to take photos of the room. But it was nice. Bathroom was huge with a big walk in shower. What I did/don't like about hotels right now are TV's that are mounted to the side of the bed that you have to move and position, poorly, towards the bed. Hate it. Past that, nice parking lot. Lots of amenities. Will stay here again.
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September 2023 by Jennifer Hawk
Love this place! Wine at night at the cafe, lattes in the morning. Beautiful and always friendly staff. I always stay here when in
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September 2023 by Kelly Storey
Beautiful, clean and comfy. Great staff. Slept like a baby. We'll be back!
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September 2023 by Sherry H.
The room was nice but the downfall was the water pressure in the shower. I could barely get clean. I felt like I could bathe better in the sink. I was thankful that they were booked for my second and third night in Longview because I couldn't wait to get a good shower with real water pressure at the Hilton. I liked everything about the hotel except for the shower water pressure. I was in room 211 so if other rooms are better, please let me know. The lobby area was nice along with the outside and fitness center.
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August 2023 by joseph stultz
You know the feeling you get when you get ripped off? That is how I feel after staying in the Longview Courtyard Marriott. We rented 2 room, 324 and 328. for a funeral, 2 months after the first funeral. We stayed in the Holiday Inn express for the first funeral where we got the room, hot coffee and complementary breakfast, it was good. We payed 30% more for the 2nd funeral at the Courtyard, got no breakfast, one room, 324, with a toilet that flushed every 20 minutes and in 328 an alarm work everyone up 3 hours before they wanted to get up. We did NOT set the alarm.Do yourself and stay at the Holiday Inn Express, get a cheaper rate, better amenities and a better nights rest. You should not get that bitter feeling you have been ripped off.
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August 2023 by Destinee Turner
We got stuck there on a business trip. Great stay! Regina was super helpful, great customer service and very informative! 10/10 experience. The food & drinks at the bar are expensive so I would recommend walking to the local restaurant
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May 2023 by John Beard
Regina at the front desk is amazing, friendly, professional and polite. McKenzie? Is amazing as well, makes an awesome cold brew, and very warm and friendly. Kevin, is fantastic. The bathrooms are always clean, the floors are immaculate, and you just know all is clean and well. 10/10
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May 2023 by Josh Wilson
Stayed here for about 10 days when in the area for work. As the hotels in Longview go this is probably one of the better ones. The rooms are pretty standard Courtyard rooms, if you have been in one built in the last few years they are probably pretty similar. The king rooms come with the no door, open shower, which tends to leave you cold... But they are just a staple of Courtyard now.Sarah was super helpful in getting my room switched from a queen to a king, so much thanks for that.The star of the show is the gym, in the top 20 hotel gyms I have been in.
