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April 2024 by Blair Peavy
My husband actually suggested Cracker Barrel while we were in town visiting friends. I hadn't been to one in years. It was 8 of us. There was a long wait, but that just gave me time to shop! Plus, there's always a wait at any Cracker Barrel you go too. We ended up finding all kinds of awesome goodies! I wish we had one close by! I would be going all the time! I'm sure my husband is happy that we don't. The food was just as amazing! The sweet tea was the best I've ever had and I'm born and raised in Texas and LOVE my sweet tea. Y'all's tea is delicious and gets 10 stars from me! I never did get my cornbread, so I'll never know if it was delicious. We will definitely be back when we are here again. The service was great too.
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April 2024 by Crissy Kingsley
Food was great. I ordered online to pick up at 11:15. I didn’t get my food until 11:45 which was an issue for me not getting back on time and getting to eat.
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April 2024 by Lyndsey Robertson
Arrived and checked in and was told 35 minutes, said 35mins go by and we checked back in at the hostess stand she said we were the next table to be seated. Another 6-7 tables get called so we checked back into the stand she said well you have been assigned to a table but the people haven’t left yet, another 15-20 mins go by they tell us the exact same thing that the people were still sitting at our table. My question is why are we assigned to a specific table and not when the tables become available. We decide we will no longer be waiting but my mom has placed a tho order for us to pick up when we get finished and I went to pick it up before we left and they didn’t even have the Togo order of just a container of greens that was placed over an hour before we decided to just leave. Awful experience. Awful customer service. Literally heard one of the managers/or hostess say why do people not just stay home because they had so many people waiting for tables10/10 will not return!!!!!!
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March 2024 by cynthia jones
Took us 50 minutes to get our food! My sourdough bread was soggy with butter and it had sooo much mayonnaise on it I couldn’t eat it. It was a simple bacon lettuce, tomato sandwich. It was horrible!! Extremely dissatisfied! Management needs to be more aware of the situation!!!! My little server was great and very apologetic!
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March 2024 by Ishi
Always love coming here for a delicious and affordable meal! I love browsing their store for cute seasonal items. ?
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March 2024 by Amanda Carter
I’ve been to lots of Cracker Barrel restaurants and this was definitely the worst I’ve seen. Even the salt looked iffy. And that soup was just wrong. It was a long wait for cold food.
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March 2024 by NiNi 2 #6
Stale biscuits
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March 2024 by Sue Nolen
They took our drink order and our breakfast order, and never saw a waitress afterwards. Waited 40 minutes before we were told our ticket was missing. The order was placed electronically....how was it missing? They had the drink order why not the food? A manager was requested, but I guess that order was missing also?
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March 2024 by Saprina Anderson
Our waiter seemed to have an attitude in the beginning but seemed to get better towards the end of the meal. It seemed that everything we asked it aggravated her. There were 4 of us women eating brunch.
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March 2024 by Savedby Grace
Love the breakfast! And the store for shopping.
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March 2024 by Charles Spearman
Jalen the takeout server was very friendly and helpful and my order was done in a timely manner and the food was great.
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March 2024 by John Free
Our waitress Katy was very nice and upbeat even as busy as her area was. We will definitely be coming back.
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March 2024 by Juanita Marroquin
My family of 15 got to the restaurant early and notified the hostess. The restaurant was practically empty. I did not foresee any issues with seating. After 30 minutes, the hostess came to inform us that they had figured out how to seat us. They would rearrange two tables and put them together for us. Perfect. After another 30 minutes, same hostess came back and told us that there were too many of us and could not figure out how to seat us. They had seated all other customers before us. We were extremely upset. I mean it wasn't rocket science. We waited for an hour confident that they had figured it out. However, they hadn't. Was it incompetency; was it because we were hispanic or was it just simple stupidity? Never going back. They should be ashamed!!!
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March 2024 by Jim
We went for breakfast today, Waiter was terrible. We waited for 45 minutes + for our food after the order was taken, it was luke warm at best. Very disappointing. We’ve been coming here since it opened and after today, doubtful we will return, sad.Check out employee was short and didn’t bother to ask if everything was good with the visit, poor customer service.JC
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March 2024 by Keith Palmer
I share my name and profile as I think if you are going to rate, make sure to be honest and willing to answer questions. Naturally, it is only my opinion and many dont share it.I have liked Cracker Barrel in the past. Was always a great place to stop in on a road trip. I recently went to the location in Longview and will say it was fine. Nothing overly special as it relates to food or pricing.However, I will say the staff was very friendly and provided great service. From getting a table, to server to checkout. All were polite and seems to care about the customer.