-
February 2024 by Millie
Our sweet Trigger crossed the rainbow bridge here last night. Thank you all for your compassion and hard work for fighting for our fur baby. And thank you for the sand footprint. It means so much.
-
February 2024 by P Pardue
I am so grateful for this amazing team of compassionate, caring professionals. My precious Princess was treated like a VIP and was quickly and thoroughly examined and treated. Such a relief to know that they are ready to take care of my furry kids when emergencies arise. Oh, and the fees were very reasonable. ❤️
-
February 2024 by Armando Gonzales
They took awhile to come outside to my dog … but was quick to get a payment before doing anything
-
January 2024 by Shelley Chapel
Went 8n with an extremely sick 15 year old cat. They took very good care of us and were conscience of the cost of care. I thank you for taking such good care of Bella.
-
January 2024 by Jacqueline Banda
Staff was friendly and attended my fur babies quickly.
-
January 2024 by moonpiesnoreos d
Excellent care from front desk/techs/to the vet.
-
January 2024 by Joy Armstrong
Bela was very nauseated, vomiting every hour or two all through the night. As soon as the staff heard what was going on, they knew how to help him. He is doing so much better now. I’m so happy we took Bela in to East Texas Pet Emergency Clinic.
-
January 2024 by Belinda Parmelee
Everyone here is extremely professional. Dr. Martin is awesome. She didn't rush through the examination of my 8 month old lab with intestinal issues. She explained everything clearly. I left there with good instruction and no questions. Absolutely loved and trusted her with my sweet baby.
-
January 2024 by Larry Pali
We took our very sick Anatolian Shepherd dog to East Texas Emergency Clinic Saturday night. They were awesome. He had to stay there until Monday morning. The staff there is great and the doctors and techs that volunteer and work there are the best. They saved his life. Thank you!
-
December 2023 by Candy Brom
Very nice people, took care of my cat very quick and did a great job.
-
December 2023 by Erica Nix
We took our senior sheltie in at almost 10pm for an infection that had been hidden by his thick fur, and they were able to quickly assess and treat him. They were gentle and kind with him and explained everything in detail to us about what it was and what they were doing. They were able to treat and release him with medication. I felt like their prices were reasonable for an emergency vet, but each person’s budget and opinion will be different on that subject. It’s been about 36 hours, and he’s already looking and acting way better. Though I hope to never need their services again, I wouldn’t hesitate to use them in the future.
-
November 2023 by Daphne Trader
Everyone there was pleasant and helpful. They explained all the issues and gave detailed estimates before completing any procedure. Nugget was in good hands with the ladies there. Thank you!!!
-
November 2023 by Julie Cook
I took my 3 month old puppy in because she ate a little mouse bait. The staff was very informative and kind. They kept me updated throughout the visit while my puppy was in their care and were not pushy or judgmental regarding optional additional treatment. And they made sure I understood all at home care instructions. I hope I never need them again but I will definitely return if the need arises.
-
October 2023 by Jenny Martinez
Took my dog in for treatment and the lady at the front desk with short curly hair stereotyped my wife and told her that PetSmart would probably be able to take care of us better financially. She didn’t feel like my Hispanic wife would be able to afford their services. Money wasn’t an object, I drove an hour one way with a bleeding dog after calling to make sure they would see us and she was so rude we drove somewhere else. She kept repeating they had other emergency cases and proceeded to tell me what was going on with other people’s pets. I went to an emergency er I didn’t expect it to be cheap or quick. I was ok with waiting but she quickly noted that we were not an important case. Will never recommend this place or return.
-
October 2023 by Laura Cleveland
Unfortunately we had to bring our sweet pup in on a Sunday afternoon as she was suddenly very sick. We had to make the hard choice to euthanize her. Everyone there was very helpful as we made our decision and let us stay with our sweet dog as long as we wanted. Alana was very caring.
