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October 2023 by faye lewis
Could not have asked for a better experience! Kelly went out of her way to be helpful and to alleviate any concerns I had.
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October 2023 by Lyndsey Robertson
Absolutely love the staff and the environment, tons of options! Would recommend to anyone
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October 2023 by Barnabas Baliraine
I would definitely recommend, everyone was really kind and very helpful!
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June 2023 by Kaleigh Craven
I didn’t buy my dress from here, but the service was exceptional. The variety was great, the staff was great, and I was extremely comfortable. I would still recommend making an appointment here :)
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May 2023 by Tiffanie Hegler
WOULD NOT RECOMMEND!!!!Paid extra for shipping to be rushed so we would have it in plenty of timeNEVER got updates on dress through the WHOLE PROCESS. When called I was told dress was shipped when arrived it was messed up so they had to make a new dress THEN when I finally called days later they said the dress was in ON FIRST WEEK OF MAY i get there and THE DRESS IS WAY TO SMALL. which is ridiculous considering we sent in measurements when we ordered! So again had to add a corset just to HOPE that will help and fix the dress! WELL still no call still no update so I call to ask and they told me they did not have the fabric for the dress so they have to order that as well!!!!!! Wedding is this week and NO DRESS!!!!! and remember I ordered this in JANUARY!!!!!!Oh and I am having to pay EXTRA just to get the dress fixed to fit AFTER THEY MESSED UP!I would never recommend this place to ANYONE there is a NO REFUND POLICY and now I see why!!! They will scam you out of money I have paid now $500 and still have no dress!
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March 2023 by Kelsey Harlow
Worst Experience Ever.From the moment we stepped in the door for our appointment the vibes were super off. The store was cramped and understaffed. From a MOH standpoint I was really dissatisfied with the lack of attention and enthusiasm from Brooklyn, our consultant. She was very unclear about whether she would be assisting in looking at the gowns, trying on, etc. I was doing things that you'd think would be her job like pulling veils and belts to try on. Brooklyn was not very encouraging whatsoever and was not personable whatsoever. You would think if you made an appointment weeks in advance you would receive the full attention you deserve as a bride. That was obviously not the case here.I would NOT recommend this place to anyone for their bridal needs.
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March 2023 by Christina Colley
I really wanted this experience to be awesome, as I sooo enjoyed their bridal expo and was excited to have a discount. I visited another place to try on dresses earlier the same day and received stellar service and found a dress I really liked, so I will say that none of the dresses within my budget were quite measuring up to the one I found earlier (through no fault of Emily Rae's) BUT my family and I were left to our own devices to look at dresses and had to get in the way of another appointment just to look at other dresses. I was expecting a more high-end atmosphere for the fact that it is a prom/bridal boutique, but the set-up of the place was a little odd and confusing, since the dresses are right behind where another appointment could be taking place.We waited in line until the lady at the front desk could take us, and she ended up being our consultant, but she kept having to run back and forth between us and the front desk. She was MIA for the first 10 minutes of the appointment. Maybe this was an issue of being short-handed, but a girl in an appointment when we arrived was given plenty of attention throughout her appointment. My MOH was doing many of the tasks that I would have expected my consultant to do (helping me get into dresses, pulling belts to try with different dresses, etc.) and the consultant just didn't seem to care about us much. I continued trying on dresses because I didn't want to seem rude and just leave, but the entire experience put a bad taste in our mouths. Even my 10 y/o niece could tell the vibes were off.Another thing that bothered me was that I (out of politeness) said that the dresses I tried were pretty, just not on me. (That was my way of trying to get out of the appointment without being rude) And Brooklyn (the consultant) said "yeah..." I'm sorry but even if you believe that, that is a rude thing to say. It is one thing for me to say that about myself. At the other place I visited, the consultant was overly nice and said that everything looked great on me. Did she really believe that? Probably not, but she knew how to make a bride feel GOOD about herself. I felt like I was tossed to the side as soon as I walked in the door. Definitely the worst 30 minutes of my day, and I was so wanting and expecting a great experience.
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March 2023 by Carley Hopson
I purchased my wedding dress here and every time I have come in everyone has been nothing but kind and helpful. I would highly recommend prom or wedding dress shopping here!
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March 2023 by Jordan West
i LOVED shopping for my prom dress here! the ladies are so helpful and the environment made me super comfy
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February 2023 by Elizabeth G.
My niece is headed to her senior prom and I found this place via Google. Her brother was murdered last year and she has really had to step up and continue school, graduate, and heal all at the same time. I am so glad she chose a local business to support for her prom dress. Thank you for treating my niece with respect and kindness during such a memorable time in her life! She deserves it. Aja is also happy to support a local long view business!
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February 2023 by unicupcake! hollis
I loved it , the young lady helping us ! Was amazing ! Beautiful dresses too and lots of help !
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November 2022 by TERONICA BLAIR
I love the variety of styles they have and the personal attention that you get from the staff is amazing
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August 2022 by Bethany Holley
I have a black tie event next weekend, and I was in a time crunch to find a dress (my fault). I also needed a formal dress that didn’t look too much like a high school prom dress, since I’m 24 years old. Tracy and Hannah were so helpful from the moment I walked in the door! They helped find multiple options in my size and were readily available to help me in the fitting room. I found a dress that I loved, but it wasn’t on sale and was out of my budget. But Tracy gave me a 40% discount on the dress because it had been on the rack for a while!!! The dress is truly a dream, and I am so thankful for their generosity so that I could afford it. Will definitely come back for all of my future dress needs!
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August 2022 by Caroline Herman
Payton was extremely sweet and I was so happy with the entire process. I found my dress! I was a little bit nervous because I've never been dress shopping and I am pretty petite but she made me feel so comfortable and showed me how the dress would fit once it was altered and even helped me feel confident! Absolutely recommend!
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August 2022 by Dianna Chambers
First of all, customer service was terrible. 1 girl in the store and she walked away to sit back at her PC and my mom (who is having a lot of knee pains) had to help me in every dress. Then at their event this past Sunday, I won a 40% off discount on a wedding dress and later on I won a $500 off a wedding dress. I understand how retail works, you cannot combine discounts like that on the same item. But they refused to honor one of the discounts on anything else, saying I get one or the other. I was planning on purchasing a wedding dress and getting all of the tuxedo's at the same time and wanted $500 off my dress and 40% off the tuxedo's. I will not be back to purchase the dress or anything else from this store and will be canceling my appointment later today. I strongly recomend the Dress Co.