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February 2024 by joseph wattigney
This is a 5 star company outside louisiana.The dealers only have cars if youre a college student or military. Outside lousyana they wonderfull
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February 2024 by Kenneth Horton
Pre car rental. So far everything is good.
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February 2024 by Sharon Dunbar
I presented for a reservation that was confirmed on the day prior. After presenting driver’s license and payment method, I was informed that they didn’t have an available vehicle. I wasn’t offered any resolution except to maybe call back later to check to see if a vehicle is available. I informed them that I’d be willing to accept any available vehicle and questioned as to why I was allowed to reserve a vehicle if it wasn’t one available. I was informed that although the reservation would go through, it doesn’t ensure that a vehicle would be available. This was a very disappointing experience as I’d plan to travel home. The reservation was for a one-way travel in which I believe to have been the problem; location not wanting to let vehicle go.
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January 2024 by kimmy
Thanks!!!
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January 2024 by Darrell Smith
Car was clean and service both checking in and out was great.
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January 2024 by Pat Parker
Staff was very accommodating and most helpful for getting me from my house to the car office and when I returned they were very good at bringing me home. I will return ?
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January 2024 by Justin Lidgett
Very nice and pleasant staff for my local go to rentals. Never had to wait for a car to be available. Enterprise is getting newer vehicles so that’s a plus. My last rental was perfect. Windows cleaned to my standard, my biggest pet peeve! I will continue to use this location vs the one north of town.
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January 2024 by Johnny Jernigan
Kayla at the front desk at the Enterprise on Spur 63 in Longview,Tx was definitely worth the visit. Super detailed in her explanation of the rental and what was needed out of me when I brought the car back. Would definitely recommend going to see her if you happen to need a rental car.
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January 2024 by Joann Davis
Great experience on the phone.
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November 2023 by Archie Tyner
The service is great! They really go out of their way to accommodate your needs! Tra'Kaila Graves is awesome! She was/is very helpful and super friendly! I recommend that anyone needing to rent a vehicle go to Enterprise, you won't be disappointed!!! The vehicles are well maintained and clean! Give them a try!
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November 2023 by Christa Grimaldo
Don't hand them your keys when you return your rental. I was charged for an extra hour when I returned my rental in time. They were kind of busy so I think she did the return whenever she got back to the computer which made it look like I was late but I was not. I've called and email and have been told it would be taken care of but it hasn't. Just a heads up so you don't get overcharged cause it seems like you cannot get your money back.
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October 2023 by David Barkley
I rented a car in September from this location (Spur 63) for several days. My first time experience renting here was amazing. What an awesome staff of professionals!! They made my "pick up" & "drop off" painless. I will definitely be going back to rent again. Thank you again Chris R. & staff!!
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October 2023 by David Hitt
I was impressed by the way I was treated at Enterprise. I joined their club too, because I will not go to another rental place in the future. They treated me right as far as service. I came in on a Sunday, so they only had two people there, but they did what they could as fast as theycould and got me on my way, I also had the experience of my brother to compare to. He was meeting me in Creede Colorado where my other brother lives and his price was $770. Mine was $333. That’s a big difference and it was no sloppy car! It was a 2023 Chevrolet Malibu and my brothers was a size down. That car was really good on this old man’s butt! I went 1944 miles round trip. So Enterprise is my rental company. They have been for many years. I don’t use it a lot but when I do I’m treated right and I feel appreciated because of their consistently fair price.
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October 2023 by Jim Dixon
I was scheduled to pick up a mid size rental from this location on Friday the 22nd at 1pm. I arrived and the young man behind the counter told me they didnt have any vehicles left to rent. Of course I was not happy and told him what kind of business are you running when you confirm a vehicle for someone who just got a ride over 10 miles to pick up the car and it isnt now available. In my world that is piss poor business. Shania Blanton stepped in and found me a vehicle that fit my price and timeline. Mrs. Blanton took care of my business agreement with them and had me on my way with a very short delay. Very professional and had a smile and great attitude the entire time from pick up to drop off. Appreciate your efforts Mrs. Blanton. Enterprise is fortunte to have you.
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September 2023 by Charles Ross
They were very nice and the car was great. No problems at all. The lady I dealt with Ms. TraKaila Graves did a wonderful job making sure that my reservation was trouble free. I will be using them again.
