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January 2024 by david voorhies
Very good people
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August 2023 by Ron Waller
Stop by first thing in the morning to get my tires checked because the light was on they told me it would be an hour and a 1/2 I then went to the other Firestone store by Olive Garden and they got on it immediately So if you need any kind of service don't go to the Store on high street
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July 2023 by Kathy Webb
I took my vehicle here. They fixed the brakes that the warranty paid for. The place where I got the vehicle from wanted pictures, estimates, and measures of the struts and the wheel rim. I called every day. Sometimes, twice a day to get the information I needed. Gave them 2 emails and even asked to be sent to the person who needed them. Never got either. I'm so frustrated.
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May 2023 by Rebecca Loren
Firestone on north high street. they acted like they didn't want to help me. lied to me about having an appointment with them then moved my appointment back by an hour. came in for an alignment they told me they were unable to until I paid $1,500 for fixes, I took what they said I need fixing to my usual car mechanic and he marked off the oil change that was done at his shop last week, and billed me for what I needed...came out to be $450....I don't appreciate them trying to swindle me out of $1000 ontop of being rude and lacking decent customer service. I know I'm a woman and it's easy to get over on us but it's absolutely uncalled for. Do better.Service: Wheel alignment
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April 2023 by Lynetta Morse
They may cost a few dollars more than the next guy but they sure are more than worth it
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April 2023 by Rebecca L.
they acted like they didn't want to help me. lied to me about having an appointment with them then moved my appointment back by an hour. came in for an alignment they told me they were unable to until I paid $1,500 for fixes, I took what they said I need fixing to my usual car mechanic and he marked off the oil change that was done at his shop last week, and billed me for what I needed...came out to be $450....I don't appreciate them trying to swindle me out of $1000 ontop of being rude and lacking decent customer service. I know I'm a woman and it's easy to get over on us but it's absolutely uncalled for. Do better.
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March 2023 by Joni T.
Friendly fast service. Had good selection of tires. The prices were reasonable. The forever alignment is brilliant.
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December 2022 by Leeann
The website said they were open and I pulled up at 7:45 am and they had the doors still locked and two workers saw me and continued talking. I will not be returning here.
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November 2022 by TERONICA BLAIR
They had my tires and installed them in no time. I really enjoyed the awesome customer service and the fast in and out service. I will definitely keep coming back.
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November 2022 by Rochelle Uriega
Firestone on High st is the best! They are so friendly and they get the job done right. Also, the prices are perfect for the quality of service you'll receive.
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October 2022 by Joe Pool
4 years ago, I got the lifetime front end alignment at this store.. Last week, I went back for a front environment on my truck. They honored the lifetime warranty.
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September 2022 by Paulette Coleman
Their customer service is terrible. Headquarters was called due to the terrible service. I believe because they were called prices were hiked and things were probably made up that do not need to be repaired. I suggest going in person do not try to do business over the phone.
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August 2022 by Lowes48 jj
Went in with a simple valve stem repair. The guy working the front desk was outside visiting with someone. When he finally came in he said he couldn't get to me for an hour and a half. I believe there were maybe 2 cars in stalls and 3 plus empty. Won't recommend.
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August 2022 by Jay Stanley
I was in a hurry I rushed up and was concerned about my tires the manager immediately evaluated them did not do any sort of hard sell met my needs and I built a rapport with him quickly would highly recommend if you’re in the market for tires this is a great place
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August 2022 by Donald Ballowe
I got my car new shoes here two at a time. They were great, punctually, courteous and did a great job!
