-
November 2023 by Jenny Y.
Gave 1 star cause 0 wasn't an option! 3 weeks first round with car. Said fixed. Not fixed! Now they've had it 2 more weeks....still not fixed. I think they just don't know what to do and are too prideful to say so...
-
November 2023 by Anita Green
I was very impressed by the promptness and friendliness of the staff when I stopped by to have a noise checked on my car. They have a busy place and I’m sure it’s because of the reputation and dedication of the people here. They test drove my car after making an adjustment to get me on the road again,( & said no charge as they help families ) I will most definitely use them again should I need any kind of service & will recommend them to my family & friends! Thank you all and God bless you!
-
November 2023 by Jacklyn C.
RUN AWAY QUICK!!! We spent so much money and the problem was never fixed. Been back multiple times and still wont fix it. what a waste of time and money and now a ruined friendship! we been friends with Johnathan for a very long time but since he has taken over ownership he has changed, he couldn't even look at us when we walked in nor did he speak....we will NEVER GO BACK!!!! No stars NO STARS!!!
-
October 2023 by Seth Dore
Amazing people with amazing service!Came in needing four new tires and they were quick and cost efficient!Johnathan and his team are doing an incredible job!Service: Tires
-
October 2023 by gina allbright
The folks at Faith Automotive always take great care of my car. Their prices are always reasonable, and they are fast. Frank Lobo took me all the home to Union Grove one day, so I wouldn't have to be at the shop all day while they fixed my little Honda.
-
October 2023 by Dillan Shelton
Love this place very much!! The integrity they have and care they show for not just your vehicle but you as well is mind blowing! Great prices along with great people gave me such an amazing experience! Any car issues or problems they are the place to go!!!!
-
October 2023 by Harold J.
Missed diagnosed the overheating issue, replaced the radiator and battery for $1100 bucks. When I picked the car up never saw where they checked the thermostat. Car was so called finished on Friday, I picked it up on Monday afternoon and by 5pm it was overheating again with the new radiator. Took it back, which I never should have done. I get a call saying my water pump was bad and it's 2800 bucks to replace!!!! Asked them to check my front seat because it wouldn't move back. Oh! You need a new seat, the entire seat, we checked and it's 1600 bucks to replace because they don't sell the motor separately! Picked my car up took it to a real shop, water pump is fine they drove it for a week and it never over heated!....because they checked the thermostat!!!'...and repaired the seat with a switch for $155. DO NOT TAKE YOUR VEHICLES HERE! The fix something that you do need and then tell you you need another part and they never took responsibility or accountability for misdiagnosing my car. Took my $1100 to help pay for that remodeling job!!! Do yourself a favor and go someplace else!!!
-
September 2023 by Kari Callejas
Extremely knowledgeable team! Friendly, fair & helpful. As I sat in the waiting room, I overheard multiple conversations about making sure their customers were taken care of in the best way possible. I can actually say that I enjoyed getting my car fixed ? Thank you Victoria & the Faith Automotive team!Services: Transmission
-
September 2023 by Rudolf Köbel
Here, we made an appointment to repair a faulty ignition switch a WEEK in advance for 8 a.m. On said appointment we're told there's a wait "about 2 hours." Further, it's going to cost $115 to "diagnose" the problem. Then another charge to repair it, with another 4-6 hours. (We "'diagnosed' the problem on YouTube, cleaned the ignition contacts, and replaced a sensor ourselves. Total cost: $4.58, including a bottle of water). We have no 'Faith' in Faith Automotive.
-
September 2023 by Wallace Abbott (Lacee)
I love this place! Its family owned, they always fo the greatest job fixing anything wrong with my cars, and their prices are very reasonable on a budget. I have been going to this shop for over 3 years straight. It's the only place I take any of my vehicles for mechanical issues, concerns, or tires here in Longview. Veronica is so sweet, personable, and on point with making sure things are getting done. She also remembers my name, my kids, and always has such a beautiful smile on her face. My cars safety and functionality to get my family to and from everywhere is always a priority. They address my concerns and I feel safer. I wouldn't take my cars to anyone else cuz I have so much faith in their abilities to fix my cars and get me safely and quickly back on road.Services: Carburetor cleaning
-
August 2023 by ramie a.
Tyrone is amazing he's so professional and courteous and Honest..I needed new brakes pads and rotors.(the dealership I bought my car from back a few months ago had told me I didn't need them replaced (which I didn't think was right) I took them to Faith Automotive at the last min ..they got me right away and called me and told me exactly what I needed and recommended future repairs...Tyrone went above and beyond and I will always go back to then for future repairs .. They are a family owned business and that's exactly how they treat you like family ?
-
August 2023 by Bonita Smith
I had a flat tire this morning. I called Faith Automotive. They had 4 tires, I went in immediately and they changed all 4 tires. And did I inspection of my car noting some things that needed to be addressed. I was in and out in a little over a hour!! They were extremely nice and curious. Very professional. Thank you for such fast services!! I will definitely be back!!!
-
August 2023 by Chelsie Jones
Incredible place! Very kind staff, quick work, faith based! Everyone was so helpful! They made my kids laugh and talked with us like we knew each other instead of just customers! they are more than fair on prices! They charged 1/3 of what other companies quoted! I would 10000% recommend !
-
August 2023 by Alicia Adams
I went to faith automotive today and God blessed me begin measure! I had spoken with Victoria on the phone a couple of times and she was so helpful and patient with me in all of my questions! When you call they always have a welcoming tone so it made me more confident to call!The atmosphere is so welcoming! I will definitely be coming back and using their services and you should too!I do love the fact that it's called "Faith Automotive" a lot of the rut employees attended church! I'm so greatful!Services: Wheel alignment
-
August 2023 by LaVesha Freeman
I’ve have been to Faith Automovive several times and every time I go they are friendly, very helpful and knowledgeable. This particular time a guy by the name of Tyrone helped me when dropping off my car and picking it up. He was very helpful, understanding, and patient. I will definitely be back
