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January 2024 by Rachel Painter
Renee was excellent in getting me all set up with my storage unit. Wonderful customer service! I feel safe using Free Up to store my stuff :)
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December 2023 by Daniel Borgeson
Renee is an incredible property manager. Super helpful and very polite. She keeps a close eye on the property so I know my belongings are being kept as safe as possible. I 100% recommend FreeUp Storage. Easy access in and out and great deals and prices.
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November 2023 by Ashley West
Renee A. Was absolutely amazing! It may seem crazy to say that someone was amazing at helping me getting a storage building, but I’ve had to run a few in the last few years due to life circumstances and I’ve also been downsizing. She was top notch! She was friendly, she had a personality, she was fast, she made sure I had all the information I needed. I did not have to ask a single question. She gave me everything I needed. She is quick at responding. I could not be happier to be doing With her. Thank you!!!!
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October 2023 by Darlene Busby
This is a very nice and clean storage unit facility to rent from (On Gilmer Rd) and Renee that works there is just awesome!…The sweetest lady! Go check this facility out if you need any of your stuff stored…She will definitely take good care of you. ?
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October 2023 by Angel Preciado
Mrs Renee helped my wife and I so much. We just got married a few months ago and have been looking for a place we can trust to store our stuff. She saw us at the gate looking around and asked if we needed help. She helped us get a unit for our stuff. The process was quick and sweet. She is a sweet lady and super fun to have work with me on this process.
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October 2023 by Becky Schultz
Renee was sooo helpful throughout the whole transaction!… right from the minute I got to your location, she helped me very kindly. She’s very professional; definitely knows how to handle Customer Service! I will have no problem recommending the Company she represents.
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October 2023 by Nathan Pinkston
Super easy move in and out, never had any issues the two years I rented here. When I moved out, the staff were incredibly helpful, even helping me to set up a pickup by a third party for some items I did not need anymore, and continuing to monitor my unit even after being told I was moving out. Overall a great experience!
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September 2023 by Charlotte Minor
Thank you so much to Renee and everyone at Free up Storage on Gilmer Rd. Thank you for going the extra mile when I was in need of help. If I am ever in need of storage again, I will not hesitate to call on you. Again, thanks ?Charlotte Minor
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September 2023 by Bethany Koenig
I had forgotten the keys to the lock on my unit and the manager was so kind and helpful with helping me get a new lock. The couple who works here is so friendly every time I see them.
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August 2023 by Ashley Lawrence
Renee has been so much help since the very first phone call helping walk through units available and discussing our needs. She helped explain all details of the unit and access so I have zero worries during this transition. They even included a lock for our unit! We’re looking forward to our time here and will most definitely use them again in the future when our time here is over. Thanks again Renee for providing quality service and security!
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August 2023 by Wesley Johnson
My experience getting my first storage went smoother than I could imagine. Renae there was very kind and helpful as can be.
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August 2023 by Minister Darlene Marshall
What a delightful experience I had today. Renee the property manager is very helpful. I have rented this storage for the last 20 years and this was by far the best service ever. She is a great problem solver. She accomplishes all this with a big smile! A+++
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August 2023 by Troya Parker
Renée was AMAZING in working with me to get my problem resolved. I am so very thankful for the staff.
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July 2023 by Bruce Willis
This is a well maintained facility. My experience has been issue free. The BBQ yesterday was well done!
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June 2023 by debi jones
I can't say enough good things about the Property Manager, Renee!! I've had 2 units there for a few years and just recently moved my things out of both units. Renee was Soooo very helpful and sweet! She went way above and beyond to help me. She saw that I was alone and moving furniture... lifting and loading it into the bed of my truck and insisted on helping me in every way possible! And that's just one of the wonderful things she did! I highly recommend this place as long as Renee is the manager there!!! We need more people like her in this world! Thank you, Renee!!
