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November 2023 by Doreian Kennison
Great place to purchase a new vehicle! Surprised my wife, the salesman Kalimba even came to our house to sign paperwork. He worked hard to get us an awesome deal and the warrant coverage is a great deal too!
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November 2023 by melodia Murdock
It's a great place to buy a vehicle. Hank Hester was awesome. He didn't pressure me let make my ouw mind up. I couldn't believe how quick we were out of there with my new outlander. Prices are great.
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November 2023 by Traci Elliff
Thanks for your service Heritage Mitzibishi in Longview,TX. This is my third vehicle that I have bought from yall. And I have loved them all.
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November 2023 by Tim East
Absolutely atrocious customer service from the parts department. Girl working the parts counter apparently did not want to do her job on Saturday, refused to look up parts, then flat out told me "next time, you should call ahead". I ordered my parts online from a different mitsu dealer, had them 2 days later. Put in a complaint with the email system, not even a call back from the GM. Garbage store. Horrible staff.
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October 2023 by Rusty Ray
My Salesman Mr. Hester was great! He wasn't pushy at all which most can be. He took the time to listen to what I needed. He was genuinely a good person. Thank you !Brandi Warford
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October 2023 by Percy Benton
Visited Heritage Mitsubishi last week Tuesday and was highly impressed with the PR given to me after so many years of being away from them. Coming back, I received the same courtesy and kindness from the employeesIf there's any rating over 5 Star, they really deserve it
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September 2023 by Joe Scully
Bought my Mitsubishi in Dallas right before moving home to Shreveport. 2 weeks after I moved home, the Mitsubishi dealership here was closed. I take care of maintenance & repairs through mechanics here, but now and again, there is something that ONLY a Mitsubishi man knows how to fix. The team here was professional & courteous and treated me like family. The repair I needed was less than $100!
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August 2023 by Mon B
Tony is a great guy. He was very attentive to all my needs and questions. Tony made the process of buying my SUV easy and less stressful.
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July 2023 by Lori Wareing
I needed a part replaced and since I live out of town I was able to text a pic of what I needed and they had it and installed it when I brought my car I. For an oil change
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June 2023 by Jean Edmond
No improvements needed the staff at Heritage in Longview is simply the best I have encountered, I always enjoy taking my vehicle in for service because of the outstanding customer service.
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May 2023 by KC Yates
Hank was awesome! I just lost my husband and from the moment I met Hank till the moment of delivery, he was very understanding and took his time with me even when I had a brake down. I will never forget the love and concern I felt from him. He made everything easy for me and could not ask for a better person to handle this horrible time in my life. I wish more people were like that. ❤️
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May 2023 by Tracy D
I don't write many reviews because I don't like to cast shade on businesses, I know anyplace can have a "off" day. I could be writing lots of bad reviews today, but I also believe that when you find excellence in businesses it should be noted. That being said, this review is warranted. My sales associate Hank Hester deserves all the accolades, and Rocky Campbell the manager does as well. I can't count how many cars I've purchased over the last 30 years and I always dread it every time. This time when every other dealership told me how "tough" things are right now, Mr Hester said, "car buying doesn't have to be difficult" And he is correct, I was able to purchase an unbelievable car for an unbelievable price, even in the "post Covid" environment, Everyone from start to finish was welcoming, friendly, knowledgeable and most of all fair! Thank you Hank and Rocky for helping me help someone else!
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May 2023 by Angela Tickner
I just want to say this car shopping experience was the best I have ever experienced! Hank was absolutely amazing from start to finish.Oh and the lovely lady who delivered the car today just Awesome ❤️❤️
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May 2023 by Kevin Tickner
Hank was out salesman great person to deal with no pressure at all and easy to deal with did what they said thanks for the help and the help getting the SUV just like we wanted
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April 2023 by Pastor Jimmie R. Gibson
I moved to Louisiana in November of 2021 from Delaware. I have to drive from Bossier City to Longview, TX (1 hour and 15 minutes). The staff makes my trip worth it every single time. They are lways courteous and detailed with their explanations of all the work that's been done or recommended to be done.
