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November 2023 by Stacy Burns
repairs?10Jake and Charlene (I believe was her name) were amazing. They took care of everything, provided updates outside of the automated system, were prompt in responding to questions, extremely nice and helpful. I was able to get a next day appointment with them when trying to find a repair shop. They were furter away from where I live, but I am extremely glad that I choose them for my repairs. 100% satisfied, would return for aby other future needs in auto body repair about highly recommend them!! Amazing customer service and work from the shop folks.
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November 2023 by Matthew Bergman
Highly Recommended. My work truck was tore up in an accident, and they made sure it was perfect when I got it back. I'm sure they are all great, but I dealt with Jake specifically and have no complaints.Services: Painting
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November 2023 by Taylor Hamlet
Great work with the best customer service. Thank you all again for everything.
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September 2023 by Heather Durham
Jake and Charlene were awesome! Great communication and my car is brand new, again! I am happy.
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August 2023 by Jan Martin
My new car was hit while I was sitting at a red light. I was rather upset. I took my car to Joe Hudson Collision. They had to replace a door and do a lot of cosmetic work. My new car is once again in perfect condition. I can’t say enough about this company and the awesome work they do. Sincerely,J Martin
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August 2023 by Scott Kaufman
My wife and I used Jo Hudson in Longview for the first time in the fall of '22 when a deer hit her Nissan Armada and took out most of the driver's side (yes, the deer hit her vehicle and not the other way around). I can honestly say in my lifetime I have had to use a body shop only a small number of times. We are VERY particular about our vehicles and keep them immaculate at all times. My insurance company recommended another shop that, upon contacting them, couldn't get us in for several weeks. My 2nd choice (from Geico) was Jo Hudson. Having never needed a body shop in Longview I called them and they had our car in their shop within 2 hours or so and the adjuster out the same day. Long story, but in today's world of customers don't matter any longer and customer service is a thing of the past, Jo Hudson gets it! They're professional, friendly, communicate well, and do OUTSTANDING work. I could literally go on and on. Since that time we have had two small issues with which they have helped us out on in the same day and for no charge (thank you Chelsea!!!). I hope never to need a body shop again but if we do there is NO doubt where we will go. Don't mess around with anyone else in Longview, Jo Hudson will blow your mind with how far they go out of the way to make sure you're treated fairly and that your car is put back to better than new.
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July 2023 by Dylan Petty
People were nice but there was a lack of communication with keeping me updated on my truck. Took forever to get some parts in as well due to being back ordered. Workmanship on installing parts was good but paintwork was not that great. Had several dirt nibs in the paint that won’t completely come out unless it gets repainted. There was a spot about 4 inches long on the edge of the new hood that was still showing metal. I used a paint thickness gauge to see how the newly painted body panels were compared to the previous factory ones, it was about half the paint thickness. Hopefully it holds up over time. Replaced the back glass with aftermarket and you can tell it’s not what came from the factory from looking at the sliding glass window. Will not be using this business again in the future. Will use the previous shop I had used in the past.Services: Painting
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July 2023 by Jair Salinas
I do not recommend it bad service, it takes too long to give me back the vehicle I took my car for a small blow it has taken more than a month just waiting for parts and two months and it still has not been done.
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June 2023 by Janet Bryer
LOVE, LOVE, LOVE THESE FOLKS! Chelsea, Jake, and Donna really went that extra mile to satisfy all my needs, and believe me, it was no easy task!! I will never use another shop as long as Joe Hudson is around! They understand the importance of that personal touch!Thanks again for everything!Janet "Mama" BryerService: Body & Trim
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May 2023 by Salome De luna
very bad experience
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May 2023 by Brian Rector
Terrible service. Had to take my truck back multiple times. It still isn’t right. Took over 4 months just to get it back the first time. Told them the front end was making noise. They "test" drove it for 5 mins and said it's fine. Took it back for a panel to get fixed that they didn’t fix the first time, and now parts are missing. The paint job had tons of issues. Still have missing parts and a front making all kinds of noise. I've reached out multiple times and there's been nothing but excuses as to why no one is checking the work being done.
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April 2023 by Andria Leake
Man let me tell you !!!Best service repair shop hands down not only kept me updated threw the whole process but when my car was ready it was washed and vacuumed and looked brand new… Thanks Ariel & all the other lady’s greatly appreciated for sure !Service: Body & Trim
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February 2023 by Margarita Zuniga
I will be using and recommending them ! Turn around time was fast and easy. All my questions were answered, Charlene and Jake helped every step of the way! Thank you !Services: Painting
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February 2023 by Wendy Kaufman
Very nice to work with, especially since it is in a difficult time.
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January 2023 by Gerry Wakeland
GREAT!
