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September 2023 by Cindy Prince
The salesperson, Daniel, was very knowledgeable, friendly, and professional. I feel confident in my purchases and highly recommend!!
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September 2023 by Reva Batts
Very pleasant. We were in three times before we decided. We felt no pressure or impatience from anyone. Very helpful, efficient and knowledgeable.
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August 2023 by Kevin Kirk
The staff, especially Chandler, was extremely helpful and knowledgeable over the bed that I was interested in. She was extremely friendly and willing to help. She answered ever question I had. I would most definitely recommend buying your next bed here!
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August 2023 by Rudolf Köbel
Lloyd was very friendly, knowledgeable and helpful. Their store service wasn't 5-star because their provider had to verify a check we submitted over the phone. After a period of time and information given, the call was dropped and they had to start over. Mattress Firm should consider another vendor for check verification. But, what a comfortable place to have to wait!
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August 2023 by Jeff Johnson
Went in today pricing mattresses. Not only did I find the perfect mattress, it was on sale for half price and I got a free adj. base and came to a total of $800 savings. The salesman Daniel was excellent. He was straight up about everything, didn't try to beat you into buying anything. Very professional. Free delivery! Winner winner chicken dinner
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July 2023 by Wayne S
Great in-store experience. Friendly and knowledgeable staff. No pressure sales. They ask a few questions then show you selections based on your response. Quality products to choose from. With their 120 night trial policy how can you go wrong? Very reasonable delivery and haul off. Highly recommended.
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July 2023 by Daniel Tutt
Bought two Serra perfect sleeper charlotte mattresses and box springs from Longview, TX store. Switched out sizes a few times with no hassles. Upgraded to larger on one mattress and smaller on the other. Great service every time and no issues with the exchanges because of their 120 day return policy. Long story short, best mattress I’ve ever had and best customer service around. Dana was our salesman and, I hate to say it, but he really did help us ‘un-junk’ our sleep like it says on the commercials.
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July 2023 by Colleen Cardenas
Very good service, sales person was very knowledgeable. Listened to our needs and showed us what we wanted.
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June 2023 by Sheila Morris
From the moment I stepped in the door I felt welcomed. Doyle(salesman) was friendly and knowledgeable. He assisted me in getting everything I needed for a perfect night's sleep.
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June 2023 by Melissa Stineman
Dana, our salesman, was amazing. He was very knowledgeable and asked us questions to help us narrow down what we needed. Would highly recommend them to anyone looking for a mattress.
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June 2023 by Sarai Elaine
We purchased a mattress this morning with Dana. He was so willing to help us find the perfect mattress and definitely knew what he was talking about. The whole staff in there was very friendly. Easiest and best mattress shopping experience ever!
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June 2023 by Bryce Britton
Fantastic customer service as soon as I arrived, also quick and easy. Daniel was knowledgeable and a great guy overall to help me with my purchase and help me understand what mattress bests fits for what I need.
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May 2023 by Ajay Coulter
Overall very pleasant shopping experience. I would definitely recommend them. No pressure and attentive employees. Felt like they actually wanted to help and not just take my money.
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May 2023 by Sharleen Hunt
The delivery was on time and the men very quickly removed the old bed and frame and set up the new one. They were very cordial and friendly. I highly recommend Mattress Firm!
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May 2023 by Vivian H.
Doyle was extremely helpful, I told him my budget and he gave me a variety of options and I picked out a really nice mattress with a box spring and 4 pillows all under $1,000! Also carried the mattress out to our truck!
