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February 2024 by Heather Christine McRae
Not the variety of paint in my brand anymore
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January 2024 by Steve Wylie
There's bigger places, but somehow Michael's always has exactly what I need/want. My #1 go-to for arts & crafts.
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January 2024 by J W
BUYERS BEWAREI went to return an item that I specifically asked staff about. It did not preform the task I bought it for and now they will not allow me to return the item. The store manager came over and had a smirk. She did not listen to the issue and just stuck her hands in her pockets. She did not care that her staff lead me incorrectly (after chasing them through the store). I was told I was now stuck with the item. She just kept saying nope we will not return the item while leaning back on a counter refusing to actually listen to the issue. Customer service is atrocious here, if you can call it service. The smugness and smirking was not needed as well as telling me I’m now stuck with the items. I can now see with a manager like that, why I had to literally chase two employees around the store to ask a question about the item before purchasing. It’s clear that being rude to customers is more important then actual service. Please improve your staff, their attitude and practice professionalism.Plus selling items that are broken or missing so make sure you look items over fully before buying. (Found this within 5 min in the store..)
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January 2024 by Terry Hudgens
They were very helpful and nice
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January 2024 by R Cooper
There were lots of sales!
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January 2024 by Mike Simpson
They have everything I need for crafting, plus they're a UPS drop off location, which was especially handy at Christmas time ?
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January 2024 by M. Ambriz
Found that there weren't enough baking supplies to choose from.
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January 2024 by Carolyn Wimberley
Not at all busy during lunch time. Still had to hunt someone to help me. They didn't have what I wanted.
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January 2024 by Brianna Lindsay
Minus the employees following my grandfather and I around like we we were stealing or going to steal... Once they saw us get in line to check out they kinda switched up then ha. But they have a relatively good selection of everything I was in search of, jewelry making supplies, resin crafting and a million other things I didn't need.
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January 2024 by Cynthia Osborne
Only Michael brand yarn. It's a good yard, but I needed another brand.
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December 2023 by Heather Hale
Store is clean, staff is nice but they never have the shirts I need. It's never stocked no matter what day I've gone on or what time. Better off ordering from them online plus they don't carry over 2x
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December 2023 by Becky Barker
Did not have what I was looking for. Nearly out of Christmas decorations and nearly no Christmas storage. Employees were very polite and helpful.
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November 2023 by Riko Texas
This is the place I love going to, even if I don't buy. I just love all th good stuff. They have.
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November 2023 by Cynthia Lee Simmons Whisennand
Halloween discount went from 50% to 60% off while we were there. Cashier was friendly and was careful packaging our purchases for transport.
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November 2023 by Joni Lee Grimm
Great bead selections & findings for jewelry crafting. Customer service needs to work on how to speak to customers.
