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September 2023 by JBH
08/31/23- I drove in at 11:15 to get gas. The first pump was out of paper for the receipt and the attendant ran out to stop me from getting gas so i moved to another pump, that pump would not accept credit cards I tried 3 difdferent cards and it said to see the attendant inside. So i drove around and parked and asked the WHITE FEMALE attendant what is wrong with their pumps not taking credit cards...there was a guy in front of me paying before he got gas because of the same issue. She snapped at me that it was my credit card and not their pumps. I had a 20.00 bill I needed 2 tens for and she refused to change my bill for me so I asked for a Lotto ticket and she threw the bill back at me and said NO..YOU HAVE TO GO SOME PLACE ELSE. By that time I was livid! Needless to say I did not get my gas or my bill changed. I will never purchase gas at this Place again. ZERO stars for absolute horrible Attendant.
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June 2023 by Steven L
Customer problems in this place clearly start with poor management. I've never had a problem personally but I've heard things said to others that shouldn't be said to anybody. These guys cross the line a lot
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June 2023 by Dustin Muse
Even when they busy they hurry and get people out quickly
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April 2023 by Alison Cruz
Normally I don't go to this location anymore as a new one opened closer to me. But I had to go yesterday. It was busy, inside and out. This poor girl was going back and forth between the 2 tills to make sure the line was moving fast. She was an absolute beast. I have no clue if she was a manager or worker, but no one should have to be put in that position. I commend her loyalty and dedication, but the owners of this establishment need to step it up.
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April 2023 by Tasha Valadez
Bad service!!!! The lady yelled at my mother being really rude she needs to be fired!! The worst gas station ever! If y'all hate working there then quit. I hate people like her no respect. This happened 4-13-2023 i hope y'all do something about this!!!!!
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February 2023 by Justin Doty
Bran new gas station. But the restrooms are always blocked off. And when you ask the staff. They act like the get annoyed. And just respond with “it’s closed” every single time I come in here. The bathrooms are closed. Plain laziness. Won’t return.
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January 2023 by Stanley Hagan
Do not go to this gas station after 6:00 they say they stay open till 12:00 but they close the bathrooms at 7:00 and they have no coffee after 8:00 I'm not sure why they even stay open
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November 2022 by Britni Maldonado
Extremely rude and judgmental employees. We stopped because my son had a blow out and there was no changing table so we had to change him in our car. The employees were inside talking about us to other customers and even had another customer come out and tell us we need to clean up our mess. We were obviously planning on cleaning up but we were still dealing with a dirty baby. Thanks for making a stressful situation more stressful and embarrassing.
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November 2022 by Chalesty Jacobs
Mary is always pleasant when I visit the store. She is full of energy.....Definitely need more people like her
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November 2022 by Tyrone Lamar
Michael has a great attitude ? ?Made my day.
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October 2022 by David Dennis
Was yelled at and disrepted by employee Elysia over a question I can't explain because not enough room but after 4 times of calling finally speaking to a manager I found out no action will be taken back in my day we would have got fired I'm not giving up till action is taken against her.
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October 2022 by Bheng
In this location of murphy got most rude worker specially this particular lady I hope management will do something to you
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August 2022 by E L
Very rude ladies. My wife was trying to play the lottery for the first time and they told her don't ask them anything about it. One of them told her not to even come to her line and go to the other. Also they kept giving her mean looks and rolling their eyes at her. This unprofessional at it's highest. They should not be allowed to work in a customer service position!
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July 2022 by Anita Smith
I went in the location on the loop in Longview Tx, for the first time today. The lady in there was the rudest person I have ever meet. When ask for her manager she refused to give me their name and she was not wearing a name bag, and did not give me her name either. I would not take my dog to Murphy’s.I would rather pay higher prices and get good customer service than deal with Murphy’s. My review would be zero stars because they don’t deserve to even have one star.
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May 2022 by Chris Futrell
No diesel after your card is approved on any pumps. Cashiers could care less.