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December 2025 by BenMichelle Baker
100% lifetime warranty is not true. It has been almost 1 year since Gerber repaired damage to my Kia K5 after being rear ended. The passenger trim that was replaced has now faded/peeled off drastically (front original trim is good) on one of the sides they replaced. They replaced right and left side silver trim around window. They said they can not cover this because the vendor they purchased trim from is no longer in business. So we are left with the damaged trim due to no fault of ours...no warranty due to their vendor going out of business. :(
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August 2025 by quanlyn davis
I contacted them first thing Monday morning. They let me know they could get me that very same day. The communication every day, step by step assured me I had made the BEST choice picking them to service my vehicle. I got a call two days later that my car was ready for pickup. Professional! I would recommend this team to anyone in need of repairs! Thank you all so much.
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July 2025 by Roxane Johns
Communication was great and the color match is perfect! However, when I got the call my car was ready, my husband and I stopped by to pick it up. I didn't notice at first but both passenger doors were sticking out towards the bottom and looked like it was pushed in at the top. We were disappointed this was not taken care of before we got the call. They took it back while we waited to correct the issue. Seemed like an easy fix since it didn't take long but it should have been done before we were told it was ready. Other than that, we were happy with the results.
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June 2025 by Cody Taylor
Advertises for glass repair but can’t do glass repair at this location…
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January 2025 by Erin DiRosa
Dylan the General Mgr & Lee did an excellent job on repairing my Hyundai and gave exceptional Customer Service! KUDOS to both
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December 2024 by Charles Crumpler
Excellent work completed early!. Kept me informed evrey step of the way. My second experience with this company; wouldn't consider any other place
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July 2024 by Adam Rosas
Had a Dodge Ram 3500 they got hit in the side my a dear coming out of the woods. Took it to One stop automotive. Their staff was friendly and got me the information that I needed for my insurance claim. Once I got the claim number to them they were able to schedule me in to start on my truck. Took about 4 days to repair the bed side that was damaged. They did a awesome job on the repair and clean the inside and out of my truck.
Definitely will use them again.
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June 2024 by Karla Enfield
Very recently had to bring in my vehicle for body work and I would give this Gerber location more than 5 stars if I were able. The staff were all professional and friendly for each conversation and update. Answered all my questions and made sure we were 100% satisfied with the outcome. Highly recommend!
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March 2024 by A. M.
These folks are professional and courteous. Helped my wife schedule drop off, and even walked her through some of the insurance and rental car processes. They did quality work. And kept us informed on progress. Very transparent, and very informative. I recommend. 10/10.
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March 2024 by Tonya 84
Great experience, they went above and beyond to help! Super friend and efficient!
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November 2023 by Russ Bailiff
Very conscientious and personable
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October 2023 by Angelique Jackson
Great Customer Service as well as very descriptive about what would need to be done with your vehicle.
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October 2023 by Michael Gentsch
Awesome attention to detail. Excellent service.
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July 2023 by Markeshia Gooden
Best place within anywhere to take your vehicle, and know that it is in good hands. These people know exactly what they are doing. They told me their number one goal was to get me back on the road in a timely manner, and that's just what they did. Thank God Cadillac didn't take my truck, they would've storaged my truck for 3 months with jobs being backed up. Took my truck in February 27th, got it back on my birthday April 7th. My truck looked so beautiful, with no problems what so ever!?
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May 2023 by James Wilson
I messed up a door on my Tundra. They made it look new again. They did the work faster than promised. Easy to work with Claudia and Dylan. Will go back if I ever need more work and recommend them highlyService: Painting