Peters - Ram is recognized for its exceptional service and customer care. Many customers have praised Amanda, the service adviser, for her helpfulness and efficiency in handling repairs, particularly ensuring that major issues are resolved within warranty. While there have been some concerns regarding the service technicians' familiarity with specific requirements, Amanda's dedication has garnered appreciation. The sales team, especially Eric Bell, has also received high marks for their commitment to customer satisfaction. Eric is noted for going above and beyond, assisting customers even after closing hours to ensure they find the right vehicle. The friendly and professional attitude of the entire staff contributes to a welcoming atmosphere for both vehicle purchases and service appointments. Customers have reported positive experiences not just with vehicle purchases but also with the parts department, where staff members are described as knowledgeable and professional. Even when mistakes occurred, the team worked hard to rectify them, demonstrating a strong commitment to customer service. Overall, Peters - Ram is highly recommended for anyone in need of vehicle service or looking to buy a new or used vehicle.
