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March 2022 by Michelle Furlong
My husband and I were referred to Allison. I was skeptical because my dealings with banks have not been easy. Allison was amazing and my business went so smooth I am still in disbelief. I am already sending friends that way!!!
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March 2022 by monica rosborough
I have been with prosperity for years and love all the friendly staff members at the Longview location…
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August 2021 by Michael McTyre
Absolute scam of a bank. They won’t confirm someone’s checking account when your bank calls to cash their customers check and then charge 1.5% to cash their own checks to non customers. A purposeful racket.
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July 2021 by Michelle Bryant
My husband and I were referred to Allison. I was skeptical because my dealings with banks have not been easy. Allison was amazing and my business went so smooth I am still in disbelief. I am already sending friends that way!!!
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December 2020 by Pate Greening
Not impressed at all. Customer service is not acceptable on any level.
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July 2020 by Loretta Egan
Prosperity Bank just took over my bank. When I called Prosperity for assistance with my auto drafts, I did not get Repesntative on the phone for 20 minutes. When she did answer, she said she did not have access to my prior bank's records. Then she said she would have to login to another system to gain access. I asked her to do so as I need assistance. I was placed back on hold for approximately 20 additional minutes and then line went dead. Issue unresolved.Prosperity sent me a new debit card that does not work. Bad chip and the strip on back also won't work. I'm now on hold for 30 minutes! No answer, but recording assures me they know my time is valuable. I will be taking my banking business elsewhere. TERRIBLE CUSTOMER SERVICE!!!!
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March 2020 by Natalie Gilg
Small branch no waiting..friendly and professional
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March 2017 by Misty Wimsey
This is truly a amazing bank all the staff is friendly ! They meet you as soon as you walk through the door my best choice yet everyone should bank here for sure !
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July 2015 by Jen G.
We have used this bank for 15 years. They have branches in Longview, Tyler and Austin that we use when traveling. Texas based company that offers good service and multiple locations. Staff is friendly and professional.
