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August 2023 by Lynetta Morse
In short they know their stuff. they're friendly. they're honest. they're way cheaper than the other guys. they guarantee their work and their parts. I found them on a BBB recommendation. they were in the top three. they let me know that my car had other issues besides what brought me in there that day but didn't pressure me to get it fixed right then and didn't pressure me to get it fixed with them. just told me I needed to get it fixed pretty soon so that it wouldn't be dangerous.. they were also very accommodating. gave me a ride to and from anywhere in town while I waited for my car without any extra charge for it. Southern Longview automotive, y'all have a customer for life and I'm going to bring all my family and friends
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April 2023 by Shelby Estrada
Got me in while I was visiting family and they helped me so much by squeezing me in! Much appreciate and very nice shop!
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March 2023 by Steven F. Gray II, Author
I will absolutely use Southern Longview Automotive again. My car needed A-LOT of work and I knew it. It is hard to find honest mechanics these days, but I’ll tell you this, Joe and his team at SLA can definitely be trusted. Before I started driving a rig for a living, I was in diesel mechanics. I know enough to not get screwed or be taken for a ride. That never happened here. Joe was UP FRONT from the get-go about pricing, time & labor costs. My only apprehension was walking in the fire first time because they were new to me, but came recommended by a couple people I knew. I’m glad I came here. It was definitely great to experience constant communication from Joe about my car. Like I said, my car needed a-lot of work. I won’t blink an eye next time my car needs servicing because I KNOW Joe and his team do it right the first time! Thank you Joe, and also to the mechanics. I swear I’ll never let my car need that much work at one time ever again lol)
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March 2023 by Job Rater
Honest, professional, skilled mechanics and technicians. Know their business and understand your vehicle service needs. A+++++
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February 2023 by Gerry Wakeland
Great service. Got the job done quickly and reasonably.
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February 2023 by Christopher Musgrove
First time user that couldn't be more pleased with the service. Showed up with starter in hand with no prior appointment. They had me up in running within the hour. I was out of town for work so probably won't be back, but if I'm in the Longview area having vehicle problems. I know who I'm calling. Thanks again guys.
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January 2023 by Sara Madden
Thank you Southern Longview Automotive! After my vehicle had ensued damages at a previous repair shop, the guys at SLA got me back up & running. Very knowledgeable and informative, not to mention understanding. Great experience! ???????
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October 2022 by Kennyi Foley
Joe is the manager. And that is what he does from start to finish.Joe has been in the car mechanic business 20+ years. It is a tough business. I had a mechanic work on my first car at age 16….within 5 years I had been schooled!Years later in my 50s, after my Hyundai got above 100k miles, I was on my own out of warranty. I friend in the auto maintenance business referred to try Joe to work on my crankcase oil leak. It took some diagnosis work by Joe and team to resolve the actual issue.Very timely. Very efficient. And reliably fixed right the 1st time. This note is written 7 weeks after my car was fixed.Not expensive and the price was discussed first for diagnostic work, & again then price talked about ahead to fix.I would run a petition for Joe to run as mayor, but then what would Longview do without him there to manage Southern Longview Automotive !!Service: Engine repair
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October 2022 by Majestic Flow
I picked up a high-performance vehicle with a lot of work done, but let us say it could have been done better. Matt and his team at southern Longview automotive were very professional. They were upfront with not only the prices but the expectations. Matt and his crew took the time to dive into the specific problems relevant to the issue. He was able to tell me all the stuff he saw wrong with it but was able to stay focused on the most pertinent problems. Once the car was ready for me to pick up, he put it on the rack and showed me what he found that could be addressed and the priority it might need. I am not the most knowledgeable about high-performance vehicles. Matt went out of his way to educate me on my questions. Overall I am very impressed with the work they do and the integrity they have. High-performance shops are few and far between in East Texas, and I will return to them once the budget is suitable, LOL. I would recommend them to anyone. Thanks, Josiah
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September 2022 by P00p N.
I picked up a high-performance vehicle with a lot of work done, but let us say it could have been done better. Matt and his team at southern Longview automotive were very professional. They were upfront with not only the prices but the expectations. Matt and his crew took the time to dive into the specific problems relevant to the issue. He was able to tell me all the stuff he saw wrong with it but was able to stay focused on the most pertinent problems. Once the car was ready for me to pick up, he put it on the rack and showed me what he found that could be addressed and the priority it might need. I am not the most knowledgeable about high-performance vehicles. Matt went out of his way to educate me on my questions. Overall I am very impressed with the work they do and the integrity they have. High-performance shops are few and far between in East Texas, and I will return to them once the budget is suitable, LOL. I would recommend them to anyone. Thanks, J
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May 2022 by Coning
Only checking my car and they charging $190. Looks really higher than average.
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April 2022 by Ryan M.
A week before Thanksgiving I left my truck with southern Longview automotive. They did a diagnostic and called me with a laundry list of things that needed repair. It was expected and after talking with Joe, it was decided to put a new motor in the truck, repair the driver side powered window and ignition switch. 3 months and over $7000 later, I got a new motor but none of the other repairs were done. Joe told me the ignition switch has a "sweet spot" and if it stays in that spot then the truck will stay running. They just jammed a wad of paper in the window to keep it up. Essentially, they just replaced a bad engine with a new engine and didn't even attempt to fix anything else. I will never use them again nor will I ever recommend them to anyone who needs automotive repair. Glorified part changers.
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October 2021 by Stacy Lyle
Joe and the guys were super friendly and honest. I was in a bind and from out of town. They worked with me and prioritized my vehicle and offered every solution and allowed me to make an informed decision. Their level of workmanship is great. Solid work and customer care. I will recommend them to everyone. And should I ever need service again I will drive the 50 miles just to use this shop again because of the trust they instilled in me.Services: Air conditioning
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August 2021 by Virginia Lynn
I can’t say enough good things about Southern Longview Automotive. I was passing through town on the 2nd leg of a 4-day trip East and my car starting flashing ALL the warning signs. I called a few places that couldn’t get me in for a diagnostic but one mechanic highly recommended that I give Southern Longview a call. From the beginning of the call to the diagnosis to the fix, The stress of breaking down on the road, with my dog, and another 1000 miles to go, turned into relief that everything was going to be OK with my first conversation with Dawn, who told me they could get me in right away! The owner, Matt, realizing that I’d be stranded in the midst of a move across the country, did everything in his power (even called to get the part Ubered over from an hour away!) to get me back on the road and reunited with my daughter and son-in-law whom I was traveling with. Matt brought my dog some water, and they even shared the shops pizza with me! The bad experience of a breakdown midtravels, couldn’t have been better! I could only hope to find a shop with this caliber of service, kindness and consideration for the customer and an extremely knowledgeable crew (especially Matt and Bala), in my destination home town in NC!
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August 2021 by Samuel Henderson
They are great to work with. They went out of their way to make sure my car was ready for me to go to work. The fact that was even on their mind was a huge thing to meService: Electrical