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September 2023 by Maria Veronica Aguilar
I like it a lot .There is a lot of help and always with a good attitude
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March 2023 by Fany Arriaza
Lending department is beyond poor. I lost so much money on the home I was supposed to purchase because Dave did EVERYTHING I asked for incorrect and still had the nerve to blame me for everything. I have emails and several phone conversations where I clearly stated what kind of loan I was wanted. Their communications skills are incredibly poor there was so much information that was supposed to be relayed to me and was not. No one takes the time to call and make you aware. I lost my Ernest money, survey money, and appraisal money. Do not recommend this bank to anyone.
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October 2021 by Ross L
Haven’t used this bank to buy anything and I get hit with 80$ and when I message the bank, they admit I’m getting charged 80$ for nothing over a so called return fee. All because of a mistake I made on an app which the company didn’t charge me because I explained to them auto pay feature was on. This bank is money hungry. Definitely this bank doesn’t care about you and wants to charge you 80$ for literally nothing. There telling me to give them all this money and I haven’t even ordered anything or received anything online. Scamming bank.
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October 2021 by Lynn Yost
Been here all my banking life! Love it here, wouldn't bank anywhere else!
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February 2020 by amelia heatherly
About a month ago I went into the Gilmer Road location; I was not a “customer” but a Power of Attorney for one of their customers. It was not a great situation to be in and Chelsea in bookkeeping was AMAZING! She accommodated me in every way possible, went above and beyond her call of duty, and even came to the drive through one day to notarize a document that they needed on file so that I would not be inconvenienced. Today, when I went into the bank to take care of some final business, Chelsea, once again, provided great customer service along with Kerry Wilburn, and Amelia Kelly. (Great name by the way!) I must say, if I ever become dissatisfied with my personal financial institution or win the lottery and need an additional one, Spring Hill State Bank will be my number one choice! Thank you for being so kind in a hard situation and providing the kind of customer service that is hard to find in this day and age. Just yesterday I was at Telco Credit Union to take care of some similar business and received the exact opposite that I received here. Even though you showed compassion, you remained professional. You guys ROCK! Thank you again!
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December 2017 by Don Holland
Opened an account in under 20 minutes. Pleasant and knowledgeable staff. Needed a bank that was open Saturdays, and that was local...
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September 2017 by Momentum Builders
Exceptional service. Spring Hill Bank is a rarity. They are truly a community bank that still deals with each person as a human. Taking extra care of their clients who desire to move forward from past mistakes. I have witnessed patients and mercy they showed people I personally know. Many in our community have benefited from them. Many who own homes, cars and houses owe it to Spring Hill Bank for making it possible. I appreciate them greatly.
