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February 2024 by Hope Tomlinson
The ladies are super nice and helpful!
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February 2024 by Mikey Rad (Master Reviewer)
My wife and I absolutely love the Children’s Place in Longview! I’ve shopped in store, had orders sent to store for pickup, and delivery and have never had a single problem. I’ve also had situations where I had to exchange something and still no issues. I’m usually pretty critical with reviews and customer service, but I can honestly say I’ve had nothing but good experiences.
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February 2024 by TERONICA BLAIR
Love shopping for kids' clothes
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February 2023 by Humberto Pérez
Rude blonde short haired girl. Lack of customer service and really bad attitude
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February 2022 by Maddie Lee
Great store for kids' clothing! Awesome seasonal options. Well-maintained location as well.
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January 2022 by Destiny Diggs
Customer service is absolutely horrible! I’ve been in there twice in the past month and they are leaned up on the counter the entire time on their phones with no communication to the customers. While checking out still no communication to customers, instead talking to co workers
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October 2021 by Black E.
If your looking for some really good deals on kids clothes, this is the place to shop. We shop here often and are never disappointed. Great staff, great service
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October 2020 by Amy Rodriguez
These bad reviews on here are a total joke, and the issue was probably those customers! I have been shopping here for YEARS, and I have never had one bad experience. The customer service is awesome, and the staff is so friendly. The managers are awesome and will help you with any of your problems, I don't know their names or else I would list them, but they have been there for as long as i have been shopping there (2-3 years). I will continue to shop here at the longview store because it is amazing. Don’t listen to the bad reviews, this store is awesome!! I feel so bad they have to deal with these horrible people leaving reviews like the ones below lol.
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December 2019 by Rachel R
This store is great and so are the staff. We have always been treated with respect and a smile. Returning items purchased online has been painless and quick. My daughter loves to shop the sales and has aquired a large amount of Children Place clothing, especially the skater dresses, which she loves. .... Sadly, the credit card has horrible customer service. The credit card took payment from my sister and myself but failed to record it in their files. Our local store has been helping us call and protest, but the credit company, Comenity Bank, just keeps running us all into circles. Such an amazing product and store to be linked to this credit company. I'll remain loyal to Children's Place, but not Comenity Bank.
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October 2019 by Davina Eddy
The two Leads on duty which claimed to be "managers" ,one named Brittany, where VERY rude and didn't try to help us with a simply exchange. What should have been an even exchange turned out us payin more and still didn't get a Thank You at the end of it all. Customer Service is HORRIBLE at this store!!!!
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January 2019 by Wade Prine
This place is a JOKE!!!! One of the managers there is absolutely terrible!! So rude, absolutely no personality What. So. Ever! We had received a gift that was a awesome little girls coat. The only issue was it was just to small. We just wanted to exchange it for another size. Of course they didn't have the correct size in stock no big deal, we will just get a gift card and order it online, right? WRONG!!! The lady with the great social skills begins to tell me that they couldn't do that. So I said ok we'll get a few things in store and pay the difference. She says we can't do that either!!! She tells me that if you return one item it HAS to be the exact amount for one item you get. For instance, the coat we took back was $44.95. In order for me to return that jacket I would have to find an item in the store that was exactly $44.95. If it was $44.98 it wouldn't work!!!! Well guess what, nothing in that store equaled $44.95, and I've got a coat that's to small for my little girl. What a joke of a company!!! Compete garage. Don't waste your money.
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December 2018 by Lisa Gilley
If I could give ZERO stars, that's what I would choose.. Not only for online purchasing, but for the Longview, TX store as well. The manager couldn't even be bothered to come out and try to help with the issues I've had with ordering online. CP's online system defaulted to a previous shipping address even after I input my new address when completing my purchase. Place takes their money out immediately when you order, but they expect you to wait half the month to get it back. And all they can offer is a coupon code for you to purchase again. When I called, I waited on hold for nearly 2 hours. TWO HOURS. Customer service is a complete JOKE.
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November 2018 by sharon davidson
great service. good sale item prices
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September 2018 by Tammy Gaston
We were looking for clothing for my 8 year old and 5 year old granddaughters, we had quite a few place reward coupons to shop with but every time we asked the clerk a question she was either rude or seemed to be annoyed that we were asking questions or even being there period.
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August 2017 by Sammie Paz
Love this place.
