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April 2022 by Dennisse Mora
It was a wait but the employee of the place was very nice ?
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June 2021 by demetrio mendez
Very nice customer service
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June 2021 by Susanne Yepez
Bring that good memories
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June 2021 by 2121gamer
Great customer service
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February 2021 by Maria Ochoa
Terrible service.. just needed to ask a quick question and upgrade and that lady was so rude to me for absolutely no reason. I understand that understaffing can be overwhelming sometimes but that just wasn't my fault. Hope she has a better day tomorrow..
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October 2020 by Daniel Garcia
Very helpful
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December 2019 by Janis Silveri
Gal was very helpful and forthright.
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December 2019 by Monica Adame
Had a great experience going in last night. Sales rep Alyssa was very helpful and answered all my questions.
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October 2019 by Demi Mendez
Very nice and friendly staff.Had a question and they were very helpful.Walked out very happy.
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May 2019 by john kings
I've only been here a handful of times with my friend whenever he needed to pay his phone bill in time. I remember one time, his sister tried opening up a line with an unlocked phone she already had, but for whatever reason, they insisted she had to buy one there at the store. I have no idea if that is true or if the rep was just trying to bank on some commission, but either way, not cool. Thankfully, the other reps make up for that shady tactic.
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May 2019 by Mark Buitron
Thursday I rated 2 stars now I rate you all one star due to poor customer service, supervisor was unhelpful I had to go to another cricket in Brownsville get help, and I just switched two lines to cricket because we thought cricket would have better customer service
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May 2019 by Ilynn Garcia
Poor customer service, the supervisor wasn't helpful at all I had to go to another cricket to get help! And I just switched two of my lines to cricket. 😡
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November 2018 by Hank Whitefield
Excellent.
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June 2018 by Bryan Denali
Great service! The workers were very friendly, they even opened the door for me as i walked in. Clean store with great prices! made my switching companies very easy. If you want to save money and not sacrifice quality then pay these guys a visit. Ask for Frank!
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December 2017 by Luis
Bad service, went in to upgrade our devices and got more than what we asked for. Phone insurance that we declined, and also changed critical information recipient. BAD SERVICE. Wish Pocket would come back.
