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March 2024 by Juan Monroy
I didn't like it, not good.
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March 2024 by Destiney
The front counter woman was beyond rude, there was a $50 deposit and she asked me for a $100 deposit which is more than the room itself, rooms are not as pictured, there is roaches in the rooms, in an unsafe location, non refundable reservations/cancellation when guest isn’t satisfied. they are by far the worst. (breakfast was what you would expect).Cons- roaches (rumored)- paint missing off walls, really beat up furniture- wall boogers in bathroom- no power outlet next to bed to recharge phone- very leaky sink, difficult to operate shower-pool always out of order-rude/ no customer service-bed made of tin cansSafety: People were running around all hours .No dead boltsNoteworthy details: Would never stay here again I need a refund immediately. Such poor service.
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January 2024 by Charlie Abbot
I'm giving them 5 stars across the board for the total presentation of the property. It's not a 5 star Marriot, but it's at the top of its class for it's rating.Not a piece of trash to be found outside, property is about 5 acres so that takes some effort.Very well maintained for what it is, roof, parking lot, and exterior, all top top.Rooms were comfortable, clean, and somewhat modern. A bit of chipped paint behind some of the furniture, could use a few more wall outlets for chargers and laptops.Breakfast was so so, no eggs, but decent potatoes and biscuits. You'll need to nuke the sausage for a few minutes to get the grease out. Real orange juice.
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December 2023 by donna davila
My recent stay at this motel was great. Nobody bothered me my room was clean. For the price it wasn’t bad. I would recommend this motel my experience was good. Lots of cable stations, WiFi was great. Staff was great. Overall my stay was good. No complaints. No people hanging around!
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November 2023 by Dorian Pitts
Terrible experience after checking out without retrieving all of my property. Housekeeping removed all my property from the room and trashed/donated it per the request of management. I thought hotel staff was supposed to hold items left on site for at least two weeks to 30 days before getting rid of it. I came out of the experience less a $2199 Dell XPS/15 9560 laptop computer and a top of the line Milwaukee portable commercial air compressor worth well over $100. Horrible ? aftermath experience, despite the awesome Continental breakfast provided by the staff.
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August 2023 by Daddy D
Good place to take your side chick. Very discreet and the rooms at the far back make it easy to hide the ride. Hit it raw dawg n bail.
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August 2023 by Esther V.
We made an online reservation on July 29, 2023 while traveling a long drive from Littleton, Colorado. We arrived at approximately 10:00 pm to find the front door locked. After a few minutes of ringing the doorbell, the desk clerk, Rose, opened the door and stated she had to go to the restroom. We had already prepaid through Hotels.com. She assigned us room 178. When we opened the door, the room was EXTREMELY HOT! The AC was never turned on. The Texas weather has been experiencing triple digit temperatures; therefore, this room would have taken at least an hour and a half to get to a comfortable temperature. I then walked into the bathroom and there was a roach on the floor. I quickly took a picture of the roach and we immediately went back to speak with Rose regarding the room conditions. She stated it's their slow season and the AC units are not turned on. Therefore, another room was NOT AN OPTION. I also showed her the picture of the roach. Of course, all she could do is apologize. She stated she could not offer us a refund & that we had to communicate with Hotels.com. We DID NOT STAY in the room. Within a matter of minutes, we were in and out of the America's Best (?) Value Inn.After registering at another hotel, I contacted customer support with Hotels.com. It was through an online CHAT with a customer representative. I was informed that I could not get a refund because multiple attempts had been made and no one answered the phone; therefore, he cannot get a hold of the property manager. This place is only interested in getting your money. I made numerous attempts to communicate with the hotel manager the following morning and the day after, corporate, and hotels.com. NO REFUNDS regardless of the fact that we did show up BUT the room CONDITIONS were unsanitary and totally unacceptable. The hotel management is WRONG in allowing these conditions and not refunding the customer. The manager did respond to my review on TRIP ADVISOR and stated, "On behalf of our entire team, I would like to apologize for the unfortunate incident that you experienced regarding the visit of unwelcome pests to your room. We appreciate that you've taken the time to point out the possibility of a pest problem. I am also very sorry for the issues that you experienced when staying with us. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future.We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit."REALLY? If you look at reviews for the past several years, people complain and management still has not improved to impress their guests!FIND ANOTHER PLACE TO STAY!
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August 2023 by Sandy Hdz
Had a great stay! Stayed for a week, for work. Breakfast was good; loved the waffles! Room was clean. Overall, everything was good.
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August 2023 by Ragged Ridez
Good place to take your side chick. Very discreet and the rooms at the far back make it easy to hide the ride. Hit it raw dawg n bail.
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July 2023 by Debby West
They waited till I paided and then told me they don't allow dogs and then wanted to charge me a fee for canceling. Our friends stayed there because they where tired. They said it smelled an no wash clothes floors are dirtyRooms: Don't stay here
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July 2023 by Willie Burnett
I've stayed in my fair share of dumpy motels, and this one is not the worst, but I would certainly not stay here again.Pros:- reasonable pet fee- well-kept grounds & exterior- only found 3 hairs left behind by last guest- no drug addicts moping aboutCons- roaches- paint missing off walls, really beat up furniture- wall boogers in bathroom- no power outlet next to bed to recharge phone- very leaky sink, difficult to operate shower
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July 2023 by Robin Lee H.
No coffee this morning. No staff available to prepare breakfast yesterday. Quite disappointed.
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June 2023 by Lakeasha Unger
The room and stay itself wasn't overall bad but not exceptional either. If I could rate this place zero stars I would because of the manager. While we were originally scheduled to check out today, I made arrangements with the front desk to extend our stay one more day. I was informed I had until noon to make the payment cause we couldn't pick up our paychecks until 11. I also informed two other people, one in person and one over the phone, that we were extending our stay. While I was on my way back to the hotel to make the payment, the manager started harassing and yelling at my children in the room. And despite making it back just in time, the manager insisted on throwing us out. He was so unprofessional. I've never been treated so poorly. He wouldn't even give me a chance to explain I had made arrangements and I was there to make the payment by noon. He completely traumatized my kids, as well as myself. I've never left a room in the condition I left that one and it was only because he was forcing us out without being reasonable. I've never been so disrespected in my life.
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June 2023 by Sissy King
The room was clean and it was quiet. Was only in town for graduation. The service was amazing. Thanks For making our stay amazing while we were there.
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May 2023 by Lanora Carter
$50 deposit not returned claimed we had smoked in the room. The lady who checked it at check out smelled smoke and that was that. Although we had not smoked in that room it was clear at one point it had been a smoking room. There were burns all over the room. Ive stated at this location many times never having a problem with my deposit being returned. This is not a $90/night hotel had I been able to afford that I would not have chosen this motel to stay. The guest next to us slammed doors all night and the next morning I was woke up by the girl screaming. I will not stay at this motel again.
