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November 2023 by Darla Olive
We had to have our minivan towed here due to transmission issues. They were able to diagnose and let me know of the cost and issues. We had to go round and round with the insurance adjuster trying to get someone out there and every person at this shop was so understanding, and so unbelievably nice with the issues that we were having. We appreciate Apache so much and definitely recommend them to anyone that is needing their transmission looked at!
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October 2023 by johnny rodriguez
Outstanding services, honest mechanic, went an extra mile to diagnose my truck. Highly recommended, pure joy and privilege ?
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August 2023 by Nicole Griffin
Jason and Apache Transmission are second to none. My vehicle manufacturer had my car in the shop 3 different times with the same complaint over a series of months. Each time, they told me the problem was fixed (and it wasn't). When it was about a thousand miles past the warranty, the transmission finally bit the dust and left me stranded on the side of the road. The manufacturer wouldn't honor the warranty even though it is a KNOWN issue with my particular vehicle and I had taken it in 3 times. In fact, months later, they were forced to recall many of these transmissions but would not work with us, period.We took the care to Apache for a new transmission and Jason treated us not only fairly, he treated us RIGHT. He replaced the transmission quickly, affordably as possible, and followed up with us. He answered every question we had and was extremely patient with us (we had a lot of questions because of the runaround and stall tactics we had been given at the dealership). More than anything else, he wanted to make sure my car was safe on the road for our family.Recently, I had another follow-up with him and again, he went above and beyond to make sure that we were safe, satisfied, and that the life of my vehicle was extended. He literally saved us thousands of dollars. I will NEVER take my vehicle anywhere else, and I can't say enough about the high level of customer service and knowledge that Jason and Apache have extended.
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August 2023 by Amber Lightfoot
Took my truck up there last week. They were very informative and helpful, in trying to help me figure out some issues. I thought my truck may have had some transmission problems, luckily that wasn't the case. But there was an issue with the truck. They helped me find the right place to take my truck to. The owner also taught me and my nephew some new things to look out for with my transmission.Overall fantastic service and very kind and respectful employees.
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July 2023 by Anissa Chavez
They did a great job on the card self. And the experience was awesome, they were really nice.. Got to the bottom of it real quick didn't sugar code it. And they were super fast.
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June 2023 by Cindy Ryan
Chance, Woody, and Yvonne at Apache Transmission are our heroes! We were on our way to Colorado when our transmission started to go out. We called several places in Lubbock, but Apache Transmission was the only place that would even look at it that same day. We dropped it off late on a Friday, and they rebuilt our transmission and had us ready to roll on Tuesday morning. They squeezed us in and worked hard to get us going again. So amazing! Thank you, Apache!!!
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June 2023 by Brian Irlbeck
Chance was honest. Didn't recommend repairs that weren't needed. Definitely will be back.Service: Transmission
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June 2023 by Jeremy Rodriguez
My father-in-law's car had a transmission issue and we went over to Apache. From the moment we walked in the door, the owner and his staff were courteous and helpful. They got us squared away quickly! I will always use them for any future transmission issues.Service: Transmission
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June 2023 by Burke Simoneau
Was recommended this place went in and told them it's probably an electrical issue causing my transmission issues (slow shifting gears in drive but fine in reverse, no bad sounds or metal in fluid, no codes). All they did was checked codes and drove around. They then quoted 3000 for a transmission rebuild and when I went to pick up my battery was dead(less than 48hrs at the shop) and my inside driver's door handle was broken. That battery was definitely charged(took it to AutoZone to change and see if that was the problem) so definitely an electrical issue, as a car battery doesn't just die like that. They still suggested a 3000 dollar rebuild rather than suggest someone who specializes in more electrical issues. I know it is a transmission place but I was having transmission issues, I want to know what's wrong before I spend 3000 to "see what may be wrong"
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May 2023 by Jordan Prater
Apache transmission was great, if you’re having any transmission troubles, let this be the first and only place you go. They are fair, trustworthy, and honest.Service: Transmission
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April 2023 by Berkeley Branham
Jason was so kind and knowledgeable!! Customer service was top notch! I will be telling everyone about this shop!Service: Auto engine diagnostic
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February 2023 by Lucas Gonzales
Great customer service very friendly my truck was in and out quickly
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January 2023 by Ahmed Harb Rabia
I went there to do a check on the transmission. The guy there was very nice and informative. He checked the codes and then drove the car around the block to test the performance of the car. Then he printed a diagnostic report and wrote on it his comments about the transmission performance. I didn't need to wait.
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January 2023 by Eric Sammann
This place is fantastic! I was extremely concerned about expensive transmission repairs right before Christmas, and I was considering not visiting relatives because of car issues this year.The dealership wanted me to drop my vehicle off at their shop for 3-4 weeks before they could even look at it. Jason at Apache looked at it that day and after some wiring research he found the real problem was a blown fuse. It amazes me that a blown fuse could cause my transmission to down shift so hard when slowing down, but it did. Best part was that he didn't even charge me for the time he spend diagnosing the issue.If I ever need transmission work then I will certainly be taking my vehicle here. I will also recommend Apache to anyone needing transmission work. I heard of them through word of mouth and I will definitely be passing on the high praises. Thank you Apache!Services: Transmission
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November 2022 by Michael Ring
Waste of time.Waste of money.Employee told me transmission was bad. Without putting shifter together, which was the reason i took it to them??Somebody is lying to someone because the owner called and said transfer case has metal pieces coming out of the drain plug. I changed that oil myself . I know it was clean.They dont know what to do.They lie.
