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March 2024 by Angela Riojas
My experience being there, I walked in, and the greeter was very rude. Did not speak the very angry so that already created a bad atmosphere around there. Bartender wasn’t very talkative, and our waiter was rude really didn’t speak at all served us our food, and we sat there almost 10 minutes with no silverware, the steak that my daughter had look like it had been cut from my steak I took pictures. The food was ridiculous. We sat there for our ticket. Then my daughter waited another 30 minutes before they cashed her out never again.
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February 2024 by Selena H
You never get greeted at the front to get seated even tho the workers see you they will wait till you walk out for they can do less work and more talking. Never go here when IHOP is right next door and ready to feed you.
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February 2024 by Kristi Truelock
Waited for an hour and was told we have to wait another hour to hour and a half the host was totally rude I give it two thumbs down not very pleasant on Valentine's Day they can kiss my
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February 2024 by Gerardo Perez
Our food was cold stayed almost 2 hrs.. finally our food came out just right but we had to take it to go cause I had to go to work ..Not my most pleasant experience,The waitress was nice and she tried so I don't blame
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February 2024 by Radavion Newsom
I couldn't enjoy the food nor the atmosphere because of how rude the service is This Server is absolutely be rudest person I've met in a while I don't know if she's this rude to everybody or if it's just me but she is rude she doesn't deserve a job here or anywhere else for that matter. And I bet you're wondering what her name is.. well I wish I could tell you but she's so rude she didn't even introduce herself nor does she have a name tag on so I would love to tell you who she is but I cannot. And I bet you're going to ask if I contacted the manager, well I would have loved to but there was not one in sight. I wouldn't recommend you bring your pet to eat here much less a human being
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February 2024 by Binda Cobb
ECTOR WAS OUR WALTER TONIGHT AND HE VERY HELPFUL with the menu and excellent service .
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January 2024 by Jackie Schumacher
I would not recommend going to this place! We waited to be seated by the manager who had a bad attitude he said he only had two servers so had no where for us to sit but seated us anyway. There were two people behind the bar and two servers. We waited about 20 mins and never were we greater by a server. But the server had time to go chum around qith his friends at the bar. We just walked out. I was really excited to go there for the special. We live in Snyder and went to Lubbock just for this restaurant. What a let down. There were only 9 tables in the whole restaurant. Not sure why two servers can not handle that. If the server would have at least acknowledged us it would have maybe been different.
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January 2024 by Angelica Flores Avalos
Our server name was Emilio is was so kind and most of all on top of everything he constantly kept checking on us and make sure that we didn't need anything this was a big family of 8.. the atmosphere the music everything was just on point..
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January 2024 by Jessica Holmes
Idk where to even start. How about have a hostess to sit your customers. Had ppl waiting at the door forever. I would've sat all of them & put them all in my section. Restaurant wasn't busy to have tables dirty. That's the 1st thing you see when you walk in. I seen customers leave bc they had to wait to be sat. Food was barely warm. Bacon burnt. We won't be back bc of the lack of customer service. No manager in site to even sit ppl. Sad case. Always have someone at the door. Ppl will feel welcomed. Not hold on we will be with you in a few. Be like hey how are you, how many ppl, we will be right will you, sorry it's taking so long.
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January 2024 by GENOR GOLIGHTLY
Service was excellent. Waitress was very helpful and
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January 2024 by Allen Bell
The only good thing was the waiter, he was pretty attentive. There was hardly no one I. The restaurant but we were told it would be 25 minutes for a seat. The food was slow to come out for a restaurant that was only 1/4 full. The chicken was about like great value frozen chicken breasts from Walmart. I went because I had a gift card, but have no plans to go back. Honestly I don't see how they stay open. Maybe it's the beer.
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January 2024 by Billy Morris
Won't be back to Applebee's service was terrible waited over a hour for food people came in after we did got their food and left and we still haven't got our food talked to Manger he said they were short handed well not my problem.We will tell other people about this bad experience for sure.
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January 2024 by James and the Giant Floor Sander
Service and food was good. The young ladies who served us were very polite.
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January 2024 by Mary Rose Garcia
Nicholas was a good server; food was not what I remembered and was looking forward to. Steak was overcooked and tough, shrimp was old and re-grilled which made it not too tasty; the mashed were barely warm as was the broccoli; the mushroom sauce I asked for on a side bowl was thrown under my steak which had to have been the last bits/pieces scraped out of the pan (waiter said they had just run out). So so disappointed! ☹️
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December 2023 by Deyanara Lane
Food is always fantastic, every time we go and we always have great service. This is mine and my Husband's go to when we want Applebee's.
