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April 2024 by jaynne sontiduro
Excellent friendly customer service
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April 2024 by Lida Clayton
Highly recommend this location for well qualified and compassionate staff that genuinely care about the patient and their comfort during procedures
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April 2024 by rudy rodriguez
Everyone was friendly and professional
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January 2024 by LA H
Great experience!! Knowledgeable and friendly staff! The dr. And staff gave me several different options! Not only different options physically but also financial! Aspen Dental over exceeded my expectation. This was a great experience with leaving like I just left friends who care! I would recommend this office if you were afraid of dental work!!! Thank you Aspen Dental!!!!
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December 2023 by Abryanna Escalera
I went in due to a cracked molar. Dr. Williams provided a few options and allowed me to pick a tooth removal. No push back was had and it was removed same day. Coupons were applied due to me not having dental insurance. The staff was so friendly from the office staff to the dental assistant, to Dr Williams. I will definitely be going back for other dental needs.
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December 2023 by Adsila Waya
The staff were polite and patient, I was really nervous to be at the dentist after so long but they made me feel welcome and were very accommodating.
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December 2023 by Koleton Mennel
Good service took a little bit to get back there but that's understandable and scheduling for teeth removal is had unless u request 2 weeks in advance.
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November 2023 by Ry Lee
Place is garbage. Would not recommend any type of surgery. Asian dentist trash. Lost a tooth from simple clean and filling. Tooth got infected. Was a nightmare. Maybe they're competent with cleaning but thats about it. These clowns actually belong in a circus. They will try to upsell on surgery or cleaning even if you dont need it. This is your warning.
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November 2023 by Sean Knudson
All around a positive experience. Everyone is helpful at getting an appointment for my dental needs. They always explain what they are going to do and do it well. Thanks aspen dental!!!
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November 2023 by Will Burks
So, I made an appointment at Aspen Dental at 5607 Slide Road in Lubbock for my regular cleaning and check up. It took forever to get rolling. The xray equipment was positively prehistoric. The dentist was nice enough. I felt very comfortable with him. Once he was done they walked me back to the front to the business office for the list of things that were required that my insurance doesn't pay for. My insurance has ALWAYS covered my entire exam. So I tell them I only want to do what my insurance covers and the girl starts rattling off what the hygenist requires. I repeat that I only need what insurance covers. I can hear them talking around the corner about "I guess he doesn't have to have the extra things. I'm feeling OK about that until I find out that I'm NOT scheduled for a cleaning and I have to make another appointment for that.That's when I hit the door.What a disappointment.Stay far, far away.
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November 2023 by Celie Cordova
I made an initial consultation visit and walked out the same day with a treatment plan, top 2 wisdom teeth pulled, and 3 follow up appointments. I am very impressed with Aspen Dental and the office manager Beth. She was super helpful and knowledgeable. I had an appointment scheduled at another Dental Office but I cancelled it due to the level of care and professionalism I received at this location. From the ladies at the front desk, the Dentists, to the girls in the back, everyone was so nice and made me feel comfortable. I have a fear of going to the dentist and they made me feel welcome and relaxed. It’s obvious when the employees are happy, it reflects in their customer service. I am so glad I chose Aspen Dental.
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October 2023 by Jeri Burreson
Everyone was super nice, knowledgeable, and very helpful. I was in a lot of pain and they were very accommodating and got me in and out so quickly. Would definitely recommend using Aspen.
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October 2023 by Doug Welch
Staff, hygienists, Dr. we’re all great! Even gave me a 15% coupon since I was self-pay. Also help me with payment plan…ONLY issue… procedure??? And I am sure it is an Aspen thing, not this office…when I called, I asked to get cavities filled…I can see them… they did not schedule me for cavity fillings… they scheduled me for cleaning and X-rays… have to come back to office on another day for cavity procedure and I could not get cavities filled unless I had cleaning and X-rays. …AGAIN, people were great, but it just seemed like unnecessary cost for procedure I wanted.
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October 2023 by Terri Olguin
I received excellent care from Dr. Christoper Williams DMD and his staff. They were very caring and patience with me. I received excellent care and they were very accommodating. Would definitely go back there again. Best experience I have ever had.Thank you so much,Adam Olguin
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October 2023 by Rosendo Almanza
Everyone was very nice and professional. The exray process was top notch and so easy and complete. The Dentist new exactly what I needed and the price is very reasonable. Can't wait until it is complete. Overall a perfect office visit.
