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November 2023 by Eric
Traded iPhone 11 for a iPhone 15 because the sales person told me it would be an even trade since I was getting $800 in credit for iPhone 11. Old bill was $78. New bill $163. And she added stuff on my account I never asked for and showed my account accessories I paid cash for I charged to my account. I’ll be coming inside store with my receipt. When I called customer service I told them if I had a iPhone 11 paid for obviously I didn’t have on that phone what I’m being charged now, why would I add on a new phone. They gave me credit for some. Stay away from store. Wish I lived in town but when I visit again, Im specifically going back to that store
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October 2023 by Stevan Vergara
What started out as going in to make a payment turned into something great! Cassandra politely asked when was the last time i have reviewed my account to make sure i am getting the best deals at&t has to offer. It had been awhile and Cassandra took the time to over look my account and found me some really great deals to save me some money in the long run. Cassandra was very patient and kept me informed as she was making the changes to my account and how they would benefit me as a customer. She was very respectful, knowledgeable of what she was doing and the questions i asked, and got me out in a timely manner. Overall great experience she is now my go to for future inquiries! Appreciate all of your help in getting me set up.
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September 2023 by Garison Bohler
Was originally told I had 30 days to return a phone I was going to try, go back in on the 16th day of having the phone to return the item and was told it was 14 day return policy, I have 2 witness to agree I was told 30 days
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September 2023 by Shayla Washington
Went to this store inquiring about prepaid transfer. Bryan was totally awesome. He was Extremely knowledgeable and very helpful. Excellent customer service not only did he answer questions about the products but he demonstrated concern.
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August 2023 by Gustavo Moeller
These people refuse to update the fiber line speeds in areas that they have a monopoly. They charge me about 90% over what the speed is worth. I pay $79 for 50MB of fiber! In Miami where I came from I paid $54 for 300MB of fiber. This price should really be $10 a month not an absurd close to $80
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August 2023 by Lukas Amato
The young lady was very helpful, and made my visit super easy.
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February 2023 by Anthony ochoa
Manager was very helpful and resolved my problems. Will recommend this location anytime !
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February 2023 by Christina Hernandez (Kiki)
Reps were super friendly and knowledgeable:)
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February 2023 by A G
Christina was amazing. She helped me out with a problem i had with my phone. I went to other att stores. They couldn't figure out what was wrong with my phone. I felt like I was bother them. I was walking around the mall and Decided to try one more time before switching to Verizon. And she was able to help me with my bill and myatt app. And answer all my questions. She was kind and smart.
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December 2022 by John G.
These folks advertise a free iPhone 14 for users. They tell you that on T.V., in person at the store and on the phone. It is not true. All of these folks told me that, yet I am told now that it will cost me 22 dollars for 36 months. After over 15 years with these folks I am going to Verizon. Do not believe these people. Do not use AT@T.
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November 2022 by Laurie Markoe
Nothing like having phone issues when traveling. I ended up at this store and am so glad I did. Knowledgeable, friendly and prompt, they were super helpful. Outstanding customer service from Stephanie and Jas. Thank you!
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October 2022 by KayEm
Okay. I was in here for like 2 hours just deciding which phone I was gonna upgrade to. ? After much debate, I walked out with a Sierra Blue 13 Pro Max. Can't wait to receive it this week! They didn't have any in store. I'm awful for not remembering the staff's names, but the 2 gentlemen, were VERY patient, helpful in my decision, and kind!! Thanks so much!!
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August 2022 by Robert Sillivent
These guys were very helpful getting me everything I need! Greatly appreciate it!
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February 2022 by Kat
Okay. I was in here for like 2 hours just deciding which phone I was gonna upgrade to. ? After much debate, I walked out with a Sierra Blue 13 Pro Max. Can't wait to receive it this week! They didn't have any in store. I'm awful for not remembering the staff's names, but the 2 gentlemen, were VERY patient, helpful in my decision, and kind!! Thanks so much!!
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August 2021 by Nicholas Larsen
Very experienced and friendly staff, no issues, and more discounts coming, an added bonus
