AutoZone Auto Parts in Lubbock, TX, is a well-regarded retailer specializing in automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, with several reviews highlighting the excellent customer service they received. Employees like Harrison and Lance are praised for their patience, knowledge, and willingness to assist, whether explaining how to replace parts or testing batteries and other components. The staff are attentive, letting customers speak and providing detailed advice, especially for European vehicles. Many customers mention that staff members go above and beyond, helping with troubleshooting, testing batteries, alternators, and starters, and even providing guidance on repairs. The store also offers quick service, with some customers receiving batteries ready upon arrival and enjoying better prices than competitors. Customers feel valued and supported during their visits, with staff often accommodating them by offering a comfortable waiting space while work is completed. Overall, AutoZone Lubbock #1411 is praised for its quality service, honest recommendations, and reasonable prices, making it a trusted choice for automotive needs in the community.
Luis is the BEST! I came three times within 30 minutes and he was so kind and helpful especially with me coming so close to closing time. The best Auto Zone in town :)
May 2024
Talk to them they will always help you out no matter what store manager baci knows his cars and gives you advice
February 2024
The personnel were very helpful in diagnosing the problem with my car.
