AutoZone on 4th St in Lubbock, TX is a leading auto parts retailer offering a variety of new and remanufactured parts, maintenance items, and car accessories. Customers appreciate the helpful staff, with some employees going above and beyond to assist, such as a store manager who provided exceptional service and a helpful employee who saved a trip to the mechanic. Staff members are generally quick to help, often explaining processes and showing photos to assist customers. However, experiences vary; some customers found certain staff dismissive or unable to provide specific services like battery replacement, which is not part of the store's offerings. Overall, many customers feel the staff is dedicated and helpful, especially when dealing with car issues, and praise employees who show genuine care and effort. Despite some mixed experiences, AutoZone is viewed as a helpful store for auto parts and advice.
Brian was very kind and knowledgeable in helping replace my cars battery!
July 2026
Yes, yes yes I stopped in to get some fuel cleaner and Sam. The representative was so helpful and informational. He should get a raise cause he’s the bomb auto parts specialist.
July 2026
JAMARICK R & GAVIN C is amazing. We ran out of battery at Costco they told me to come and buy a battery and they would change. It was super hot and complicated and they made it happen thank you so much!! Amazing service!! :)
