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January 2024 by Jordan Hancock
Pick up several batteries for UPS battery back up. The staff was excellent and patient. Took a bit to find our DPS account and get the payment to work but they are fantastic.
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October 2023 by Tommy Cruz
Exceptional customer service provide by Zach. Super impressed.Difficult to find this type of service in Lubbock these days.
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October 2023 by Luis Elis
replaces with fake iphone screens, will cause your iphone to repeatedly shut down and face if not to work.
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February 2023 by Kevin Stevens
Outstanding! The most efficient! The store manager fixed my phone in seconds and did NOT charge. Educated me on how to fix the next time. The best service and will return.!
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February 2023 by Marc
Worst store and customer service ever.Tried to buy a battery manager ran my card twice said this machine isn't working, moved to next register, ran my card twice said this isn't working either, can u come back tomorrow the computer has been acting up all day... I say yes, next day I discovered my card had been charged twice, after two weeks they removed one charge, its been over a month and won't return email or phone calll......
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February 2023 by Alexis M.
Staff was fast and ready to help when I walked through the door. It was very organized, only thing that would of been nice was to see prices on the 50% off items in the bin! There were no price tags and I didn't want to have to ask for a price on every item.
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January 2023 by Desirey Carrizales
Battery joe sent out an employee to come help me with a boost for FREE !!. Very friendly worker also provided me with information on batteries they had , definitely will be giving them a call again if ever needed .
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January 2023 by Frank Mendoza
These guys are amazing. Replaced my fingerprint sensor and didn't even break my original back cover on my Samsung. Had a spare just in case but didn't need it. Phone works great again!Thanks for the quick service.
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January 2023 by Esoteric Since 99
I have an old car battery that doesn't like the cold at all - I have jumper cables, but nobody to help give me a jump so I called these guysIt took two hours from the time I called, but it was free so who's complaining?Also, of the 3 battery joe locations in Lubbock, this one was the only one available to offer free jump-start today (other 2 locations had manager off for the day) so 2 hours wasn't so bad considering the fact that they were probably very busy.
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November 2022 by Md Wahiduzzaman
Got good service from Battery Joe. Had a trouble with iphone charging. Port was full of dust. They charged nothing
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November 2022 by Glen Glasscock
Good experience. They had what I wanted and handled the yransaction quickly.
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October 2022 by cathye davis
They are always very helpful and know what you need so you don't get home with something that doesn't work
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August 2022 by Annie Elizabeth Cedars
Helpful as they could be and gave great advice for the issue they couldn't handle.
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July 2022 by leslie darner
My client uses an iPad for a communication device because she’s nonverbal. Twice this store has replaced a screen on her device within a couple of hours. We are very grateful; because her device is her voice.
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July 2022 by alexzandria goodman
Very great service!! Fixed my iPhone XR super fast…
