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February 2024 by Asher
I have to get my computer look at and geek squad help me with it
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February 2024 by Isaac Sanchez
Staff is wholly unhelpful and the geek squad tends to break stuff more than fix it. Would highly recommend shopping online instead of here
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February 2024 by clint Coody
The customer service in the computer section is horrible. No one greets you when in the section. Getting someone to help you is not easy either.
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February 2024 by Lburro Gaming
I’d leave zero stars if it was an option. Bought a tv scheduled install and then got the date changed by them and they would not reach me half way or even try to accommodate me. This Best Buy sucks
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February 2024 by Randall King
I called the store just before 6 PM on a weekday, and my call was answered by a call center. I asked if I could talk to someone in the store, and I was told that they don’t take transfer calls from the call center. I wanted an answer to a simple question that could be answered by someone in the store, but instead I ended up talking to someone not even in the same city. This is poor customer service and a sad reflection on our society if this is the direction we are going. Once upon a time, a person could call a local store, talk to someone actually in the store, and get a simple answer to a simple question.
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February 2024 by Randall K.
I called the store just before 6 PM on a weekday, and my call was answered by a call center. I asked if I could talk to someone in the store, and I was told that they don't take transfer calls from the call center. I wanted an answer to a simple question that could be answered by someone in the store, but instead I ended up talking to someone not even in the same city. This is poor customer service and a sad reflection on our society if this is the direction we are going. Once upon a time, a person could call a local store, talk to someone actually in the store, and get a simple answer to a simple question.
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February 2024 by Stephanie Rodriguez
Worst customer service ever !!!
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February 2024 by Peggy Jones
Used the Geek Squad service. Bit of a wait, but staff was great!
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February 2024 by RLJ RLJ
Lots of electronics, short on staff to help answer questions
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February 2024 by Chris Nazario
I ordered and paid online and went in to pick up my order and the cashier was quick and helpful.
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February 2024 by Eric Reyna
Kevan at geek squad was awesome!
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February 2024 by Caleb B.
Not a good experience at all. If you can go somewhere else, I would recommend it. unless you're looking for a job, then it's a pretty good place to get paid for doing nothing.
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January 2024 by Ruben
I was there looking for a remote control replacement, there were two workers a young guy and girl that were openly flirting with each other, not even trying to help us out. Also when I paid for the remote I noticed the starlink satellite box and asked the cashier how much it was and she literally said “A lot” So now I’m going to Best Buy to get judged that I don’t have the money for things? I guess it’s because I’m Hispanic!? That was very rude, insulting, and belittling for her to say that!! After I return this item I will be glad to never step foot in that place again!!
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January 2024 by Gaurav Mehra
Great! Staff. Always eager to help you out.
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January 2024 by sharon
It's never good because no one has any product knowledge. About absolutely nothing.
