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August 2023 by J Gonzo
Very friendly and helpful staff, Rod was the one who helped me and my wife & even helped us decide what size unit we needed when we explained what we were needing to store. Definitely recommend coming here and renting a unit from them. Thank you again to rod being so helpful and having good customer service.
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August 2023 by morgan ramirez
Amazing customer service!! Rod was very helpful and helped us get things done quickly and efficiently! Highly recommend coming here for all your storage needs !
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August 2023 by Mia Cruz
Rod and Taylor are amazing and friendly people,thanks to Rod for the great discount on are units,and thanks to Taylor she was a life saver giving us water without you we would passed out lol thank you guys ? we are so glad we picked Discount Storage.And p.s Rod Pepe says thank u for giving him a new home lol........Thank you guys ?
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August 2023 by Deziray Cuellar
Taylor and Rod helped me out today, and they were great! Very friendly, welcoming, and answered any questions or concerns I had
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August 2023 by Cassidy Jade
Taylor & Rod were super helpful. They answered every question we asked. Very knowledgeable! Great company!!
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August 2023 by Jasmine Pacheco
Rod really helped me out and the process was super easy! Definitely recommend using Discount Storage!
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July 2023 by Mirinda Villegas
Rodrigo was very helpful and super friendly, he answered all of my questions and the over all process was quick and efficient!
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June 2023 by Stephen
Discount came through for me in a moving crisis. They set me up with a climate controlled unit within minutes of receiving a phone call. All employees were great to work with and accommodating in every facet of the rental. The access is easy, but secure and I never had any problem moving in and out of the facility. The climate-controlled area is very nice, with carpet in the wide hallways and carts to make the move that less difficult. The unit was very clean, not beat up, and well lit. If you are looking for a storage unit for a short-term or long-term period and in NW Lubbock, there is no better place!
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April 2023 by Leanne Landers
Jolisa B did an amazing job getting me set up with a storage unit today. I was stressed about the process and she helped me get it done seamlessly and stress free so fast!!! Thank you!!!
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April 2023 by Melody Arencibia
As a college student in Lubbock, I have encountered people who are unwilling to help or treat you a certain way for asking questions. I had never rented a storage room, and I wasn’t even sure what size I was looking for, but Jolisa B. was so kind and understanding. She walked me through the process and made sure I rented out what I needed. Definitely one of the loveliest people I’ve met here. 10/10
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April 2023 by Lucy Greenberg
I am very disappointed about my decision to use this business. I just moved my things into this unit 3 months ago at a fixed rate of $124/month. Suddenly, I get an email saying due to inflation they are raising it to $295/month. I called the office and they said I signed up during a "special sale" in which I got my unit for 60% off. However, no one at any time communicated to me that my price would go up after the sale ran out. Also, was it a sale or inflation? They are blaming the situation on various things and are not communicating clearly. I would caution anyone to consider doing business with these people.
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April 2023 by Em Anonymous
Very nice and friendly customer experience. Jolisa was well informed and I was able to leave with a storage unit that could accommodate my needs.
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March 2023 by ARCHIE Hurley
Andrew was very helpful with my choosing a unit,helped me choose the proper size without waisting alot of space and money,very awesum..Very professional..thanks again
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February 2023 by Jeff McCreight
We have used this company for about 10 years. We appreciate the quality customer service and management of the property. Has been a great experience!
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February 2023 by Christina Roberts
Tripled my monthly fee after 2 months! I consider this deceptive advertising!
