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November 2023 by Gary Koerner
They caught an error by another Take 5 and took out the bad coolent and put new in for free. Thank you for your help. Great service by the guys at 82 and Univerity in Lubbock Texas
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November 2023 by Adan Hidalgo
Been coming to this “Take 5” oil change for years. The staff is always super friendly, extremely knowledgeable and helpful. Prices are more than fair and the service is amazing. Would recommend to anyone needed an oil change.
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November 2023 by ricky eade
Cost is a little high but it's high everywhere. They are fast and friendly. I will continue to use them and hope for better prices.
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November 2023 by Janet Houston-Robinett
I do not like your car wash. I had been with racer car wash. But after the car wash has changed hands you have decreased the amount of employees. There are no longer two people at the end of fhe car wash to dry off your car. It made a smeared up mess on my passenger side window. And I had to pull over and get out to wash that window so I could see. The service since you guys took over is awful.Janet Houston-Robinett
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November 2023 by Mike T
The staff were friendly, knowledgeable and efficient during the oil change. They performed other services during the course of their work, like checking tire pressures, and other fluids, filters, belts under the hood.Service: Oil change
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September 2023 by Cleo Ghandour
I just went for car inspection which takes just couple minutes of their time; I had to wait in a line that was supposed to be just for inspection and tire repair, they were doing oil change in that lane and I had to wait for 20-25 minute till it was my turn, 5 more minutes till I was attended, then after my service was completed, I had to wait another 7-10 minutes for the attendee to print my inspection report because he just jumped to help the next customer in line instead of finishing mine real quick and pay attention to the next in line after he release me. So too much time consuming for just a car inspection. Will never go back again for any service.
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September 2023 by Cynthia McFaul
Always friendly and fast! 82nd and University. I was so pleased that I called my granddaughter to take her car there that same day!
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September 2023 by Dj Canales
Take 5 broke my AC after I got an oil change. I went there and it was working perfectly fine and then I leave and now it doesn’t blow any type of air.
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September 2023 by Ysidro Lopez Jr.
They are good and fast 2 weekends ago they had 2 employees they had 3 cars ahead of me they got to in no time this Take 5 was on 82nd University
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September 2023 by Michael Stanford
Forgive me for the length. I got tired of the service guys adding washer fluid to my pickup, as I use a specific type. So I always fill it up before going. But they always seem to put some in it and say they topped it off. This time I filled it to the brim in the parts house parking lot a block down the street. I saw them check it, then they advised me they filled it. I corrected him and advised I took a picture of it just before pulling in.Now, to the coincidence! The next week I went to use the wiper washer and it didn't work. Since I'm a retired 2nd generation body man, I looked for the problem. The hose connection which is 2 inches from the cap was missing the retaining clamp. They just don't fall off as they have to be pryed off. It's only 5 years old and no other clamps have mysteriously came off.Although I can't prove they did it, I don't see any other logical explanation for it. And you just can't buy the clamp from Ford, you have to get the whole hose, $32.00. I will never go back. If he was that vindictive, I don't want him touching my vehicle.
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September 2023 by Adam Gutierrez
The guys were very friendly. Asked about changing the cabin filter which no other take 5 has ever asked me about changing it. They were quick and communicated with each other about their work. Thank you!
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August 2023 by dakota earnest
I was very impressed with service I received at take 5! They took their time and educated me as well as explained why they were doing the things they were doing. I will be going back next time I need an oil changeServices: Tires
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August 2023 by Dillar S.
Matthew was the best! He was patient, informative, and knowledgeable. Service was quick and easy! Thank you guys for taking care of me.
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August 2023 by Roy W.
After waiting for over 30 minutes to pull up to get service, the overall experience went downhill. Bay leader just wanted to know if I wanted a oil change. I told him yes. I guess that was the limit. I had to ask them to check my air pressure. No cleaning of widows and a rapid look around in the engine area. They came with my air filter and it looked dirty and they advised to replace it, so I asked them to go ahead a replace it. After 10 minutes of looking for the filter, they came back and said they did not have it so I could just wait until next oil change to replace it. I was ready to go. Stopped by an auto parts dealership and got my own filter and replaced it myself. I noticed during the filter change that the coolant was almost empty. I checked the receipt, that they gave me, and it showed full and a safe level. With the weather averaging over 100 degrees now, it is not a good time to basically not have coolant. I had to make another trip there to ask them to fill up what they said they checked. No apologies, just a basic move on look. I definitely will be moving on from this Oil Change or anything that was to do with them.
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July 2023 by Richard Myers
The last two times I have been there forgot to tighten or filter didn’t check the air in my tires didn’t check. Air filter didn’t put sticker on windshield was too busy playing around with each other. Just all-around poor service will not go back it used to be the only place I would take my truck you’d expect for $150 each service. They will take the initiative to do a good job but no.Service: Oil change
